Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Pless

Troup,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Seamstress

Self-employeed
04.2017 - Current
  • Altered and hemmed garments to create custom-fitted styles.
  • Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
  • Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
  • Measured and cut fabric for garment construction according to customer specifications.
  • Create custom designs/orders per customer specifications.
  • Attend local trades days monthly.

Office Manager

Hugo Pipe And Steel
11.2018 - 10.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Responsible for handling accounts and payroll for employees.
  • Loaded and unloaded structural oilfield pipe using tractors/farm equipment.

Restaurant Manager

Purple Pig Cafe
04.2015 - 11.2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Managed approximately 30-35 incoming calls, emails and faxes per day from customers.

Lodge Manager

Skyhunter Outfitters
03.2014 - 04.2015
  • Oversaw property maintenance activities to ensure timely repairs, preventative upkeep measures, and visually appealing surroundings for guests.
  • Managed budgets, inventory control, and purchasing to optimize financial performance while maintaining quality standards.
  • Improved guest satisfaction by implementing personalized services and addressing customer feedback.
  • Enhanced staff performance through ongoing training, clear communication, and regular evaluations.
  • Ensured customer satisfaction before and after their helicopter hog hunting trip.

Education

Bachelor of Science - Psychology

The University of Texas At Tyler
Tyler, TX
2025

Associate of Arts - Psychology

Kilgore College
Kilgore, TX
12.2023

Skills

  • Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint and QuickBooks
  • Excellent written and verbal communication skills; adept at conveying complex ideas in a clear and concise manner
  • Demonstrated ability to collaborate effectively with cross-functional teams to achieve project
  • Strong analytical and problem-solving skills; experienced in identifying and resolving issues in a timely manner
  • Highly adaptable and able to thrive in fast-paced and changing environments
  • Exceptional organizational skills; adept at managing multiple tasks and priorities simultaneously
  • Skilled in providing excellent customer service and building positive relationships with clients
  • Innovative thinker with a track record of developing creative solutions to challenges

Timeline

Office Manager

Hugo Pipe And Steel
11.2018 - 10.2019

Seamstress

Self-employeed
04.2017 - Current

Restaurant Manager

Purple Pig Cafe
04.2015 - 11.2018

Lodge Manager

Skyhunter Outfitters
03.2014 - 04.2015

Bachelor of Science - Psychology

The University of Texas At Tyler

Associate of Arts - Psychology

Kilgore College

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Courtney Pless