Courtney Prater
Mansfield,TX
Summary
Skilled healthcare professional experienced in working with patients and healthcare staff to provide seamless transitions between hospital, care facilities and home environments. Highly organized and resourceful with a superior work ethic and focus on high-quality care.
Overview
13
13
years of professional experience
Work History
Hospital Liaison
Life Care Center Of Haltom
02.2024 - Current
- Build and maintain relationships with hospital case managers.
- Increase referrals month over month
- Served as a trusted resource for families navigating complex medical situations, offering compassionate guidance throughout their journey from admission to post-discharge support services.
- Worked with hospitals and facilities to outline discharge plans.
- Evaluated patient needs upon admission to prioritize coordination efforts effectively while balancing workload management considerations among multiple cases simultaneously.
Admissions Director
Fort Worth Transitional Care Center
04.2021 - 01.2024
- Community marketing to Home Health, Hospice, and Physicians.
- Attended daily stand up to review census
- Coordinated room readiness for all new admissions
- Planned community and facility events with Social Workers, Case Managers, etc.
- Completed admission paperwork with all new admissions
Healthcare Liaison/Admissions Director
Arden Place Of Richland Hills
08.2018 - 04.2021
- Served as the primary point of contact, fostering strong relationships between internal teams and hospital partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Marketing Coordinator
Brookdale Arlington
08.2016 - 08.2018
- Answered general marketing department inquiries by email, phone, and mail.
- Coordinated new move in with new residents and customized new move in gifts based off residents likes.
- Member of the New Resident Committee where we scheduled dinner parties and cocktail parties for all new residents
- Responsible for generating lease agreements that were then passed off to the Sales Director to execute.
Rehab Tech
Brookdale Broadway Cityview
10.2011 - 08.2016
- Supported therapists in monitoring patient performance during exercise routines, identifying areas requiring additional attention or modification.
- Assisted in the administration of therapeutic modalities, including electrical stimulation, and heat/cold therapy for pain relief and improved function.
- Completed daily tracking forms, technical audit, screen tracking and physician signature tracking to assist DOR.
- Collaborated with multidisciplinary team to develop comprehensive treatment plans for optimal recovery results.
Education
High School Diploma -
Boswell High School
Fort Worth, TX06.2011
Skills
- Team Collaboration
- Patient confidentiality
- Professionalism and Ethics
- Healthcare Systems Knowledge
- Family Support
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Team Leadership
Timeline
Hospital Liaison
Life Care Center Of Haltom
02.2024 - Current
Admissions Director
Fort Worth Transitional Care Center
04.2021 - 01.2024
Healthcare Liaison/Admissions Director
Arden Place Of Richland Hills
08.2018 - 04.2021
Marketing Coordinator
Brookdale Arlington
08.2016 - 08.2018
Rehab Tech
Brookdale Broadway Cityview
10.2011 - 08.2016
High School Diploma -
Boswell High School
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