Courtney Preston
Palm Beach Gardens,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Director of Logistics and Medical Operations
Aitheras Aviation Group D/b/a Acute Air Ambulance
12.2021 - Current
- Conducted audits to improve office logistics practices and procedures.
- Supervised logistics functions and operations.
- Developed logistical checklists to guide activities support.
- Coordinated mission details and communicated with unit to convey changes.
- Organized unit training operations and managed details when unit move was required.
- Administrator for company aircraft management system (Schedaero).
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding, including FAA part 135 and part 91 operations.
- Responsible for maintaining clear communication and positive relationships with all clients
- Compiled data and prepared aviation operations and aviation safety reports.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
- Directed and coordinated patient care activities of nursing and support staff.
- Confirmed consistent and accurate medical recordkeeping practices.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Strengthened communication skills through regular interactions with others
Assistant Director of Medical Operations
Aitheras Aviation Group D/b/a Acute Air Ambulance
08.2019 - 12.2021
- Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Verified effective, consistent communication between department heads, medical staff and governing boards through board meeting attendance and synchronization of interdepartmental functions.
- Attended healthcare conferences to stay abreast of evolution of technology and implemented improvements in practice.
- Maintained compliance with local, national and federal requirements for staff education and certifications.
- Represented staff at meetings and on designated committees relative to areas of specialty or service.
- Assessed performance of medical care, equipment, supplies and pharmaceutical drugs.
- Developed quarterly and yearly objectives, goals and budgets in addition to devising suggestions to decrease spending.
- Oversaw and developed clinical departments through hiring, training and evaluating staff.
COO
Acute Air Ambulance
07.2010 - 08.2019
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Oversaw divisional marketing, advertising and new product development.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Interacted well with customers to build connections and nurture relationships.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Created and maintained compliant work environment.
- Created organization's mission and vision statements for use by employees
Education
Associate of Applied Science -
Palm Beach State
Lake Worth, FL12.2023
Paramedic
EMS Academy
Plantation, FL07.2010
EMT
EMS Academy
Plantation, FL04.2009
Skills
- Teamwork Skills
- Operations and Logistics
- Typing Proficiency
- Problem-Solving Ability
- Time Management
- Active Listening
- Managing Multiple Tasks
Timeline
Director of Logistics and Medical Operations
Aitheras Aviation Group D/b/a Acute Air Ambulance
12.2021 - Current
Assistant Director of Medical Operations
Aitheras Aviation Group D/b/a Acute Air Ambulance
08.2019 - 12.2021
COO
Acute Air Ambulance
07.2010 - 08.2019
Associate of Applied Science -
Palm Beach State
Paramedic
EMS Academy
EMT
EMS Academy
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