Courtney Raab
Summary
Dedicated and compassionate professional with over a year of experience as a Paraprofessional and PCA, four years in childcare, and eleven years in management. Proven ability to support student success and create inclusive learning environments.
Overview
14
14
years of professional experience
Work History
Teacher and Teacher Aide
Teddy Bear Academy
10.2021 - 02.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Paraprofessional and PCA
Abington School District
04.2022 - 06.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Provided one-on-one support to students with special needs.
- Implemented IEPs and collaborated with teachers to foster an inclusive environment.
Assistant General Manager
Wawa Food Markets
04.2010 - 10.2021
- Received awards for delighting customers, passion for winning, and doing the right thing
- Lead up to 90 associates in all aspects of customer service and food service execution
- Executed store floor plans, merchandising, and labels by focusing on accurately setting and updating store planograms.
- Helped drive customer satisfaction scores increase over prior years
- Used careful organization and planning skills to accurately complete all store orders.
- Consistently coached associates with clear observation, delegation and follow-up.
- Established training plan for new hires.
- Interviewing and recruiting new associates
- Performed merit reviews consisting of honest and valuable feedback
- Analyzed reports, sales data, spoilage, and shrink, used data to create plans and address opportunities
- Prepared fair and balanced schedules for 30 to 40 associates while maintaining profitable labor margins.
- Ensured a pleasant shopping experience for our customers on a daily basis
- Helped lead fundraising programs in store
Education
Bachelor of Arts - Business Administration
The University of Arizona Global Campus
Remote12-2024
Skills
- Classroom management
- Teacher support and collaboration
- Child development
- Effective communication
- Relationship building
- Special education support
Timeline
Paraprofessional and PCA
Abington School District
04.2022 - 06.2023
Teacher and Teacher Aide
Teddy Bear Academy
10.2021 - 02.2024
Assistant General Manager
Wawa Food Markets
04.2010 - 10.2021
Bachelor of Arts - Business Administration
The University of Arizona Global Campus
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