Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Ravenell

Holly Hill,SC

Summary

Accomplished Logistics Manager with a proven track record at Ryder Logistics, enhancing customer satisfaction and optimizing operational efficiency. Expert in supply chain management and adept at team leadership, significantly improved on-time delivery rates. Skilled in warehouse and distribution management, consistently achieving regulatory compliance and fostering cross-functional collaboration for continuous improvement.

Overview

6
6
years of professional experience

Work History

Logistics Manager

Ryder Logistics
04.2024 - Current
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.

Customer Logistics Manager

Ryder Logistics
07.2022 - 04.2024
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Provided exceptional customer support by addressing inquiries promptly, tracking orders diligently, and providing updates proactively.
  • Facilitated cross-functional collaboration between departments to improve overall logistics operations.
  • Coordinated emergency shipments during unforeseen circumstances, maintaining customer trust and avoiding potential revenue loss.

Logistics Supervisor

Ryder Logistics
01.2022 - 07.2022
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Trained, scheduled and evaluated [Number] employees.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.

ORACLE COORDINATOR

Ard Logistics
01.2019 - 10.2020
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Education

High School Diploma -

Cross High School
Cross, SC
06.2009

Skills

Shipping and receiving

Warehouse Management

Distribution Management

Supply Chain Management

Operational management

Team Management

Shipping and receiving operations

Logistics Management

Timeline

Logistics Manager

Ryder Logistics
04.2024 - Current

Customer Logistics Manager

Ryder Logistics
07.2022 - 04.2024

Logistics Supervisor

Ryder Logistics
01.2022 - 07.2022

ORACLE COORDINATOR

Ard Logistics
01.2019 - 10.2020

High School Diploma -

Cross High School
Courtney Ravenell