Verified
This profile is verified using an email address.
Courtney Raymaker
Port Saint Lucie,USA
Summary
Multi-credentialed Clinical Research Site Activation specialist with a proven track record in enhancing productivity and efficiency. Expertise in project management, customer relationship development, and strategic planning. Strong communication and problem-solving skills facilitate seamless activation processes in dynamic environments. Dedicated to achieving high-quality results through collaborative teamwork and innovative strategies.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Site Activation Specialist
IQVIA
04.2023 - Current
- Acts as point of contact for study sites nationwide.
- Assists with CDA creation and review as well as SSQ distribution and assessment during site selection process.
- Updating CTMS key information including: site achieved and projected milestones, regulatory completion dates, site activities, site contacts and responsibilities.
- Creation and management of essential document packages, including review of all essential documents and appropriate filing into eTMF upon completion.
- Ensure smooth and efficient activation of sites by meeting projected deliverables, with a consistent 120% conversion rate to site activation per quarter.
Clinical Research Coordinator II
Science37
07.2022 - 04.2023
- Study-Submission to Regulatory Entities - ensures all study related materials and documents are submitted to the IRB and any other regulatory agencies
- Sourced information from patients, clinic charts, and outside facility charts on SAE occurrence, duration, severity, and treatment; reported findings to PI or designee, submitting necessary reports to sponsors and IRBs to maintain regulatory compliance.
- Collected information from patients and charts on AE occurrence, duration, severity, and treatments received to ensure accurate documentation.
- Investigational Medicinal Product (IMP) Management - includes ordering per protocol directives, patient education, and reconciliation
- Managed scheduling, packaging, and shipping of biological samples in accordance with study protocols to ensure timely processing and integrity.
- Ensured organization and accessibility of essential documents for study integrity.
Clinical Research Coordinator/Compensation Specialist
Science37
10.2021 - 04.2022
- Develop and maintain knowledge of research protocol to coordinate the comprehensive and compliant execution of assigned protocols and meet deliverables.
- Coordinated onboarding and training for research coordinators, enhancing team effectiveness.
- Developed rapport with participants virtually to ensure confidence, compliance, and enjoyable patient experience
- Developed new workflows for optimal performance and time utilization of all aspects of EDC entry.
- Performed monthly invoicing for site and processed weekly compensation for 150-200 eligible participants by generating reports in EDC and eCRF and communicating outcomes to relevant stakeholders.
Senior Clinical Research Coordinator
Cleveland Clinic
Vero Beach, FL
03.2021 - 03.2022
- Coordinates the implementation and conduct of research projects ensuring adherence to research protocol requirements including: submission of regulatory documents to the sponsor and central IRB, the development of data capture and monitoring plans, reporting of Serious Adverse Events as they occur
- Collaborates with primary investigator, sponsor and research staff to plan, conduct and evaluate project protocols, including research subject recruitment.
- Acted as a liaison between investigators, research personnel, outside study personnel, and central research administration offices to assist in protocol interpretation, enrollment, and safety questions.
- Established guidelines for Clinical Trial Management System usage, ensuring accurate billing and financial tracking for research projects.
- Supported the development of budgets for research projects, ensuring alignment with grant requirements.
- Maintain frequent communication with upper management in regards to study statuses to retain Commission on Cancer accreditation.
- Supported nurse managers in education and research initiatives to achieve Magnet Status, contributing to enhanced care standards.
- Developed research workshops educating and assisting nurses, residents, and physicians on investigator-initiated projects, enhancing collaboration and knowledge transfer.
Senior Clinical Research Coordinator - Neurosciences Institute
Carle Foundation Hospital
Urbana, IL
12.2020 - 07.2021
- Managed clinical trials from initiation to closure, coordinating study development, feasibility evaluation, IRB submission, subject recruitment and eligibility assessment, adverse event reporting, data collection and regulatory document maintenance.
- Created protocols and informed consent forms for complex, investigator-initiated projects.
- Created CRFs to enable data accuracy and real-time data capture on investigator-initiated studies.
- Developed Mentoring program that supported new hires from prior to onboarding through the first year of employment.
- Organized monthly Neuroscience Institute Speaker Series, facilitating presentations by ancillary research team members and investigators to enhance collaboration and knowledge sharing among professionals.
CVOR Surgical Tech
Carle Foundation Hospital
Urbana, IL
06.2019 - 07.2021
- Scrubbed and assisted on off-pump CABG and valve procedures to ensure optimal surgical outcomes
- Executed wound closure procedures in cardiovascular thoracic cases, ensuring patient safety and minimizing recovery time.
- Scrubbed vascular and endovascular procedures, maintaining sterile environment and supporting surgical team
Surgical Technologist/Assistant/Medical Assistant/Surgical Coordinator
Mardirossian Facial Aesthetics
Jupiter, FL
02.2018 - 06.2019
- Scrubbed and assisted in all surgical procedures to ensure team efficiency and patient safety.
- Perioperative care of the surgical patient (including preoperative blood draws, pre-surgical planning and consenting, pre and postoperative photography, and postoperative wound care)
- Coordinated surgical plans and guided patients through insurance processes to facilitate access to care.
- Ensured timely ordering of disposable supplies to maintain operational efficiency.
- Working within EMR to schedule patient appointments.
- Created and maintained pre and postoperative photobooks and slideshows to enhance patient experience and education.
Senior Clinical Research Coordinator
Pediatric Neurologists of Palm Beach
Palm Beach Gardens, FL
08.2017 - 01.2019
- Scrub medical records to identify eligible study subjects, enhancing recruitment efforts
- Conduct blood draws, EKGs, and screening exams to accurately assess inclusion/exclusion criteria
- Designed and organized CRFs to streamline data collection
- Supported the consent and assent process to ensure participant understanding
- Proper ordering, documenting, and handling of study product
- Document findings in Medidata/Rave or Medrio system, resolving queries promptly to maintain data integrity
Clinical Manager
Drs. Berghash & Lanza PL
Port Saint Lucie, FL
03.2009 - 12.2017
- Oversaw daily operations of 15 clinical staff members and 5 practitioners, ensuring smooth workflow and high-quality patient care.
- Developed and implemented new policies and procedures within strict timelines to optimize technology use and improve clinical efficiency.
- Trained staff on proper surgical and clinical protocols, including creation of in-office surgical suite
- Functioned as Private Scrub/First Assist in ENT cases, training hospital staff on new procedures to uphold compliance and proficiency.
- Ensured precise coding of medical and surgical services using ICD-9, ICD-10, and CPT guidelines.
- Clinical Research Coordinator for multiple Phase II and Phase III clinical trials
- Provided real-time physician transcription for 40+ clinical patients daily into electronic health records
Education
Bachelor of Science - Psychology
University of Phoenix
West Palm Beach, FL01-2014
Associate of Applied Science - Surgical Technology
Parkland College
Champaign, IL01-2005
Skills
- Site activation processes
- Study initiation coordination
- Regulatory compliance
- Remote site engagement
- Project management
- Vendor management
- EHR management
- CPT and ICD coding
- Microsoft Office proficiency
- Detail orientation
- Cross-functional collaboration
- Team leadership
- Stakeholder communication
- Medical scheduling
Certification
- BLS Certification
- CPR Certification
- GCP E6 R3 Certification
- C-SSRS Certification
- Medidata Rave Certification
- eFlorence Certification
Accomplishments
- IQVIA Impact Bronze Award
Timeline
Site Activation Specialist
IQVIA
04.2023 - Current
Clinical Research Coordinator II
Science37
07.2022 - 04.2023
Clinical Research Coordinator/Compensation Specialist
Science37
10.2021 - 04.2022
Senior Clinical Research Coordinator
Cleveland Clinic
03.2021 - 03.2022
Senior Clinical Research Coordinator - Neurosciences Institute
Carle Foundation Hospital
12.2020 - 07.2021
CVOR Surgical Tech
Carle Foundation Hospital
06.2019 - 07.2021
Surgical Technologist/Assistant/Medical Assistant/Surgical Coordinator
Mardirossian Facial Aesthetics
02.2018 - 06.2019
Senior Clinical Research Coordinator
Pediatric Neurologists of Palm Beach
08.2017 - 01.2019
Clinical Manager
Drs. Berghash & Lanza PL
03.2009 - 12.2017
Bachelor of Science - Psychology
University of Phoenix
Associate of Applied Science - Surgical Technology
Parkland College
Additional Information
Proficient in Allscripts, TIGER PM, Modernizing Medicine EMA, EPIC, eClinicalWorks, OneContent, Medidata Rave, Medrio, iMediNet, Prosoft, NORA, Clinical Conductor, REDCap