Courtney Reak
Southaven,Mississippi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Head Receptionist
Harris Shelton Hanover Walsh
Memphis, TN
04.2021 - Current
- Phone calls, customer service and making appointments
- Maintaining client confidentiality
- Handling payments and billing output
- Proficient in data input
- Assist in scheduling and maintaining workflow for attorneys
- Maintaining cleanliness and organization for an office setting
- Handling office inventory and restocking
- Proficient in Word, Excel, and PowerPoint
- Excellent in verbal communications
- Maintaining interpersonal relationships with clients and staff
- Friendly and possessing strong social skills
- Handling office runs
- Excellent multitasking skills
- Researching and rapidly solving client complaints or concerns
- Event Coordinating.
- Coordinated deliveries of packages and mail items to appropriate personnel.
- Maintained an orderly reception area by organizing furniture and supplies.
Head Receptionist
Memphis Laser Clinic
Collierville, TN
07.2020 - 04.2021
- Managing phone calls, customer service and making appointments
- Maintaining client confidentiality
- Researching and rapidly solving client complaints
- Friendly and possessing strong social skills.
- Assisted with administrative tasks such as filing, photocopying, faxing, data entry.
- Maintained an orderly reception area by organizing furniture and supplies.
Waitress/Bartender
Whiskey Kitchen Circa 2014
Virginia Beach, VA
01.2017 - 03.2020
- Over 3 years of experience working as a hostess and server
- Displayed strong leadership skills and time management quality
- Effectively served each guest with a positive and sincere enthusiasm
- Effectively handled stressful situations
- Projected good people skills
- Provided a relaxed environment to ensure excellent service
- Ensured order quality prior to serving customers.
Hostess/Server
FOX & HOUND
Southaven, MS
10.2011 - 12.2016
- Over 5 years of experience working as a hostess and server
- Displayed strong leadership skills and time management quality
- Effectively served each guest with a positive and sincere enthusiasm
- Effectively handled stressful situations
- Projected good people skills
- Provided a relaxed environment to ensure excellent service
- Ensured order quality prior to serving customers.
Childcare Provider
YMCA Memphis and Mid-South
Olive Branch, MS
05.2010 - 12.2016
- Over 6 years of experience working as a childcare provider
- Oversaw approximately 40 children during summer camp, and 2-4 group leaders during the school year
- Supervised and monitored the safety of children in my care
- Organized and created activities through a curriculum that allowed children to learn and explore interests
- Observed for signs of emotional or developmental problems in children, and informed the families if needed
- Great communication skills with parents, children, and management.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Education
Graduated -
Desoto Central High School
Southaven, MS05.2010
Completed 2 years -
Northwest Community College
Southaven, MSSkills
- Professional and Polished Presentation
- Customer Service Expertise
- Call Handling
- Multi-Line Telephone Systems
- Guest Relations
- Appointment Setting
- Document Retrieval
- Calendar Management
- Payment Collection
- Reception Management
- File Organization
- Data Entry
- Mail Handling
- Maintenance Tracking
- Strong Organization
- Administrative Support
- Supply Management
- Meeting Planning
- Payment Processing
- Event Coordinating
- Proficient in Word, Excel, and PowerPoint
- Multitasking and Prioritization
- Researching and Rapidly Solving Client Complaints or Concerns
- Friendly and Possessing Strong Social Skills
- Displayed Strong Leadership Skills and Time Management Quality
References
- Holly Miller, (701) 816-4335
- Janelle Combes, (816) 868-2389
- Emily Sosebee, Friend, (901) 351-3173
Timeline
Head Receptionist
Harris Shelton Hanover Walsh
04.2021 - Current
Head Receptionist
Memphis Laser Clinic
07.2020 - 04.2021
Waitress/Bartender
Whiskey Kitchen Circa 2014
01.2017 - 03.2020
Hostess/Server
FOX & HOUND
10.2011 - 12.2016
Childcare Provider
YMCA Memphis and Mid-South
05.2010 - 12.2016
Graduated -
Desoto Central High School
Completed 2 years -
Northwest Community College
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