Courtney Renn
Ocala,FL
Summary
Dynamic and results-driven Registered Nurse with extensive telehealth experience at WorkCare. Recognized for exceptional patient care, I excel in critical thinking, effective communication and teamwork. Committed to improving health outcomes through compassionate support and education, while maintaining compliance with all regulations. Licensed in all 50 states to enhance patient access.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Remote Occupational Health RN
WorkCare
Anaheim, CA
09.2022 - Current
- Responded to health-related inquiries and provided guidance on best practices.
- Effectively promoted superior levels of care to all employees and complied with data confidentiality and corporate regulations.
- Assessed employee needs and provided appropriate educational materials on health promotion topics.
- Assessed employees' medical conditions and provided tailored counseling.
- Conducted virtual assessments and triaged patient concerns effectively.
- Educated patients on treatment plans and medication management remotely.
- Collaborated with healthcare teams to ensure comprehensive patient care.
- Utilized telehealth platforms to facilitate remote consultations seamlessly.
- Provided emotional support and guidance to patients during virtual visits.
- Implemented safety protocols for telehealth procedures and patient interactions.
- Adhered to ethical standards while providing quality healthcare services remotely.
- Coordinated follow-up visits with primary care providers or specialists as necessary.
- Collaborated with interdisciplinary teams to ensure optimal patient care outcomes.
- Assessed patient needs and developed individualized treatment plans.
- Educated patients on self-care management techniques for improved health outcomes.
- Responded quickly to emergency situations by providing timely advice over the phone.
- Evaluated patient health concerns and provided appropriate interventions via video or telephone calls.
- Consulted with physicians regarding the physical condition of patients.
- Provided emotional support and encouragement to promote positive behavior change.
- Ensured compliance with all state laws, regulations, policies, and procedures related to telehealth nursing practices.
- Maintained nursing license in all 50 states to better serve patients and clients
Mother/Baby RN
Baptist Health Louisville
Louisville, KY
02.2017 - 06.2021
- Encourage and support mothers and fathers during the post-partum period
- Closely monitored mother and baby within hours of delivery
- Educated families on newborn care and breastfeeding techniques during hospital stay.
- Provided compassionate care to mothers and newborns in a fast-paced environment.
- Strong assessment skills for the postpartum mother and newborn infant
- Administer IV antibiotics and IV medications
- Care for patients with central lines
- Provide lactation support and encouragement to mothers
- Familiar with EPIC system
- Monitor prenatal patients
- Remain calm in urgent situations, such as hemorrhages or patients with heavy post-partum bleeding
- Monitor vital signs of mother and baby during the immediate postpartum period
- Provide education to patient and families regarding care of newborn
- Provide education and instruction to mothers regarding care after vaginal and cesarean deliveries
- Update physicians regarding any abnormal labs or findings for mother and baby
- Perform blood pressure readings and lab draws on infants
- Admit and care for infants in the nursery setting
- Led patient education sessions on postpartum recovery and infant care essentials.
- Provide education on safe sleeping habits for infant
Infusion RN
Rheumatology Associates
Louisville, KY
12.2015 - 02.2017
- Served as an infusion nurse with strong assessment skills and IV therapy skills to patients with rheumatoid arthritis, psoriatic arthritis, lupus, ankylosing spondylitis, and gout.
- Administered intravenous biologics for the treatment of rheumatologic and autoimmune conditions.
- Monitored patient status throughout entire infusion.
- Modified treatment dosages by assessing patient prior to infusions and assessing lab values.
- Provided patient and family education related to disease, treatment and side effects.
- Delivered high-quality and compassionate treatment to all patients.
- Performed venipuncture, accessed implanted ports, maintained peripheral intravenous lines.
- Maintained accurate, detailed reports and records.
- Focused on positive patient outcomes, collaborated with staff members/physicians and documented/reviewed comprehensive care plans.
- Assessed and addressed needs of individuals and families.
- Triaged patients when they called in feeling ill to see if they were able to receive infusion and also answered questions regarding infusion interactions or other questions and scheduling issues.
- Assisted with responding to patient messages and callbacks to patients.
- Organized and maintained patient records and billing and inventory records.
- Conducted weekly inventory of medications and placed orders as necessary for upcoming appointments.
- Developed and implemented learning tools and information binders on medications and procedures for new employees.
Infusion RN
Mid-Ohio Oncology/Hematology Center
Columbus, OH
06.2015 - 10.2015
- Served as an infusion nurse with strong assessment skills and IV therapy skills to patients with cancer and hematological health issues.
- Administered multi-dose intravenous chemotherapy regimens including clinical trial protocols.
- Monitored patient status throughout entire infusion as well as managed emergency reactions.
- Modified treatment dosages by assessing patient, assessing lab values, consulting protocols.
- Provided patient and family education related to disease, treatment and side effects.
- Performed venipuncture, accessed implanted ports, maintained peripheral intravenous lines.
- Maintained accurate, detailed reports and records.
- Focused on positive patient outcomes, collaborated with staff members/physicians and documented/reviewed comprehensive care plans.
- Assessed and addressed needs of individuals and families.
- Assisted with callbacks to patients with questions regarding infusions and medication questions.
Ambulatory Care Manager/Department of Orthopedic Surgery
Nationwide Children’s Hospital
Columbus, OH
04.2014 - 06.2015
- Responsible for the care of pediatric orthopedic patients of all age groups.
- Responsible for maintaining flow of clinic operations between physician, physician assistant, resident, administrative assistant and cast techs.
- Collaborated with Orthopedic physicians, physician assistant, and nurse practitioner to provide quality care to patient and families.
- Performed telephone triage regarding patients’ health concerns, treatment, diagnostic tests, medications, side effects, and prioritized patient care needs. Also, triaged calls from physicians and outside facilities.
- Reviewed referrals and place patient with appropriate physician in an appropriate time frame.
- Skilled in assessing medical conditions of bone and muscle.
- Familiarity with medical problems associated with specific age groups.
- Removed sutures and casts, dress wounds and change dressings in the clinical setting.
- Organized care of patient within multiple clinics to ensure patient.
- Provided education and support to patients and families for surgery, treatment of medical conditions, and cast care both in triage and clinical setting.
- Scheduled surgeries for patients, ensured proper paperwork was completed, and maintained surgeon’s calendar regarding dates and times for surgeries and follow-ups for patients.
- Developed and implemented quick reference charts and guides for telephonic triage; improving overall efficiency.
Labor and Delivery RN
Mount Carmel West
Columbus, OH
06.2013 - 03.2014
- Responsible for the direct care of pregnant and laboring patients, specifically those with high risk or complicated pregnancies.
- Assessed patient status and communicated clinical changes with physicians. Followed physician orders while also following clinical standards and guidelines.
- Worked as a team with residents, attending, and fellow labor and delivery nurses.
- Worked in the operating room during routine and emergency C-Sections.
- Cared for and assisted with delivery for patients who have lost a child due to spontaneous abortion or intrauterine fetal demise.
- Attentive to the emotional status of patients and their families.
- Provided education to pregnant and/or postpartum patients and their families.
- Managed multiple patients at one time.
- Clinical experience in Neonatal Intensive Care Unit and Postpartum floors as float staff.
- Triaged patients both in person and over the phone for issues such as active labor, decreased fetal movement, bleeding issues, increased blood pressure, headaches, and swelling.
Intensive Care Unit and Cardiac Care Unit RN
Berger Health System
Circleville, OH
11.2011 - 05.2013
- Provided highest quality care for pts with illnesses, including acute renal failure, acute congestive heart failure, acute myocardial infarction, respiratory failure, drug and alcohol overdose, gastrointestinal bleeds, ventilation and sedation.
- Excellence in mixing, administration, and managing intravenous drip solutions, such as Insulin, Lasix, Cardizem, Heparin, Argatroban, Diprovan, Versed, Fentanyl, Dilantin, Dopamine, Levophed, and Amiodarone.
- Expertise in blood product administration.
- Ran codes in a calm, steadfast manner.
- Provided support to patient and family coping with illness.
- Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Performed wound care dressing changes and dressing changes for central lines.
- Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
- Partnered with team of Registered Nurses to ensure over all well-being of all patients.
- Utilized strong assessment skills to determine necessary patient care.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
- Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
Medical/Surgical RN
Berger Health System
Circleville, OH
07.2010 - 11.2011
- Energetic and motivational RN dedicated to top quality patient care.
- Acted as charge nurse numerous times; implemented new floor assignments based on evaluation of staffing requirements.
- Oriented and trained staff nurses to provide top-quality patient care.
- Started IV access, administer pushes and initiate maintenance IV.
- Delivered high-quality and compassionate treatment to low-income patient community.
- Assisted patients with healing and recovery after surgery. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients.
- Sound, ethical and independent decision-making ability consistent with medical protocols.
- Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
- Evaluated and assisted patients presenting with CHF, COPD, asthma, appendicitis, pancreatitis, GI bleed, hernias, orthopedic surgeries.
- Provided necessary health education training for patients.
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
Education
Bachelor of Science - Nursing
Ohio University
Athens, Ohio, USA 04.2018 - 05.2021
Associate of Applied Science - Nursing
University of Toledo
Toledo, Ohio, USA12.2009
Pre-Nursing Courses -
Lakeland Community College
Kirtland, Ohio, USA01.2007
High school or equivalent -
Hamilton Township High School
Columbus, Ohio, USA01.2005
Skills
- Skilled RN
- Telehealth nursing
- Maintain a calm demeanor
- Excellent teamwork
- Effective communication skills
- Strong physical examination skills
- Cultural sensitivity
- Strong medical ethics
- Compassionate and empathetic caregiver
- Adapts easily to change
- Desire to learn
- Strong computer and program skills
- Exceptional customer service
- Phone triage skills
- Effective critical thinking
- Strong organizational and time management skills
- Familiarity with disease management
- IV drug therapy management
- Strong IV skills
- Experience in 12-lead EKG
- Telemetry monitoring
- Support for NICU
- Support for ER
- Support for surgery areas
- Received numerous Star of Excellence awards
- Daisy nominations
- Licensed in all 50 states
Certification
• Florida Board of Nursing License, as well as licensed to practice in all 50 states
• Basic Life Support (BLS) certification, 09/01/22
• NRP, 02/01/21
• STABLE, 08/01/22
• International Board Certified Lactation Counselor (IBCLC), Currently enrolled in coursework
• Level 1 Emergency Department and Gatekeeper instructor for National Alliance on Mental Illnesses, 09/01/11
• Rhythm Recognition completion, 10/01/10, 09/01/13
• Basic Life Support (BLS) certification, 09/01/22
• NRP, 02/01/21
• STABLE, 08/01/22
• International Board Certified Lactation Counselor (IBCLC), Currently enrolled in coursework
• Level 1 Emergency Department and Gatekeeper instructor for National Alliance on Mental Illnesses, 09/01/11
• Rhythm Recognition completion, 10/01/10, 09/01/13
Volunteer Experience
- Cystic Fibrosis and Epilepsy Foundation of Central Ohio, 2010 - 2012
- Crossroads Church, 2012 - 2015
Timeline
Remote Occupational Health RN
WorkCare
09.2022 - Current
Bachelor of Science - Nursing
Ohio University
04.2018 - 05.2021
Mother/Baby RN
Baptist Health Louisville
02.2017 - 06.2021
Infusion RN
Rheumatology Associates
12.2015 - 02.2017
Infusion RN
Mid-Ohio Oncology/Hematology Center
06.2015 - 10.2015
Ambulatory Care Manager/Department of Orthopedic Surgery
Nationwide Children’s Hospital
04.2014 - 06.2015
Labor and Delivery RN
Mount Carmel West
06.2013 - 03.2014
Intensive Care Unit and Cardiac Care Unit RN
Berger Health System
11.2011 - 05.2013
Medical/Surgical RN
Berger Health System
07.2010 - 11.2011
Associate of Applied Science - Nursing
University of Toledo
Pre-Nursing Courses -
Lakeland Community College
High school or equivalent -
Hamilton Township High School