Courtney Riley
Woodstock,VA
Summary
Empathetic and patient professional with a background in customer service and student supervision. Proven ability to build relationships and support individuals in challenging situations, dedicated to creating a safe and positive environment.
Overview
13
13
years of professional experience
Work History
Cafeteria Monitor
Shenandoah County Public Schools
Woodstock, VA
08.2023 - Current
- Supervised student behavior during lunch periods to ensure safety and compliance.
- Ensured cleanliness and sanitation in food service areas to uphold health standards.
- Assisted students in navigating cafeteria lines and selecting appropriate meal options.
- Communicated effectively with staff and students to resolve conflicts or concerns.
- Promoted respectful interactions among students to maintain a positive dining environment.
- Reinforced proper eating etiquette to foster a respectful cafeteria atmosphere.
Certified Nursing Assistant
Lynn Care Center
Front Royal, Virginia
01.2017 - 09.2019
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care information accurately in electronic health records.
- Delivered emotional support and companionship to residents, fostering a positive environment.
- Coordinated with healthcare team to implement care plans, ensuring comprehensive patient care.
- Trained new nursing assistants on procedures and best practices efficiently.
- Answered call lights promptly and responded to patient needs accordingly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Supported residents with walking assistance, promoting mobility and enhancing independence. with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Participated in educational programs related to nursing assistant skills development.
Certified Nursing Assistant
Heritage Hall Nursing Home
Front Royal
02.2014 - 01.2017
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care information accurately in electronic health records.
- Collaborated with healthcare team to implement and adjust care plans to meet patient needs.
- Trained new nursing assistants on procedures and best practices efficiently.
- Answered call lights promptly and responded to patient needs accordingly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted residents in walking safely, utilizing self-help devices. with or without self-help devices.
- Responded quickly to emergencies, ensuring timely intervention for patients with sudden illness or injury.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted residents in preparing for activities and social programs.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Fostered strong relationships with patients and caregivers, enhancing communication and support for achieving care plan goals.
- Participated in educational programs related to nursing assistant skills development.
Education
Skyline High School
Front Royal, VirginiaSkills
- Food safety
- Student supervision
- Conflict resolution
- Meal planning
- Customer service
- Team collaboration
- Effective communication
- Relationship building
- Time management
- Stress reduction
- De-escalation techniques
- Patience and tolerance
- Special needs assistance
Timeline
Cafeteria Monitor
Shenandoah County Public Schools
08.2023 - Current
Certified Nursing Assistant
Lynn Care Center
01.2017 - 09.2019
Certified Nursing Assistant
Heritage Hall Nursing Home
02.2014 - 01.2017
Skyline High School