Courtney Robichaud
Lutz,Florida
Summary
Dedicated and outgoing professional with a passion for helping individuals achieve lasting recovery. Eager to contribute expertise and empathy to make a positive impact in a challenging and rewarding role.
Overview
17
17
years of professional experience
Work History
Behavior Technician
7 Summit Pathways
12.2023 - Current
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Pet Care Specialist
Dawg House Pet Resort
07.2022 - 12.2023
- Maintained the safety and well-being of the animals.
- Enhanced pet health by providing daily exercise, grooming, and proper nutrition.
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
- Reduced pet anxiety during owner absences with consistent routines and comforting interactions.
Administrative Assistant
Dr. Richard Myers Optometrist
03.2013 - 04.2016
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Receptionist
Wilson Elser Moskowitz Edelman & Dicker LLP
01.2010 - 05.2013
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
International Flight Attendant
Miami air international
01.2007 - 07.2009
- Delivered outstanding service, ensuring passenger safety, and maintaining a calm professional demeanor in challenging situations.
Education
Bachelor's - Behavioral Healthcare, Addiction Studies
University of South Florida
05.2024
Associate's degree - Liberal Arts & Sciences
Miami Dade College
05.2010
Skills
- Microsoft Word, Excel, and Powerpoint (10 years)
- Positive Reinforcement
- Student Rapport-Building
- Constructive Feedback
- Exceptional customer service and communication skills
- Proficient in managing administrative tasks and records
- Compassionate and empathetic approach to client interactions
- Ability to handle challenging situations with professionalism and composure
- Medication Administration
- Document Coordination
- Client Relationship Development
- Goal Attainment
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Behavior Technician
7 Summit Pathways
12.2023 - Current
Pet Care Specialist
Dawg House Pet Resort
07.2022 - 12.2023
Administrative Assistant
Dr. Richard Myers Optometrist
03.2013 - 04.2016
Receptionist
Wilson Elser Moskowitz Edelman & Dicker LLP
01.2010 - 05.2013
International Flight Attendant
Miami air international
01.2007 - 07.2009
Bachelor's - Behavioral Healthcare, Addiction Studies
University of South Florida
Associate's degree - Liberal Arts & Sciences
Miami Dade College
Similar Profiles
ELIZABETH OLIVAELIZABETH OLIVA
Director of Business Development at 7 Summit PathwaysDirector of Business Development at 7 Summit Pathways
Adrienne TenorioAdrienne Tenorio
Paraprofessional at Lee's Summit R-7 School DistrictParaprofessional at Lee's Summit R-7 School District
Joseph KeeneyJoseph Keeney
Orchestra Teacher at Lee's Summit R-7 School DistrictOrchestra Teacher at Lee's Summit R-7 School District
Alyssa BriguglioAlyssa Briguglio
Nanny at Private FamilyNanny at Private Family
Nicholas (Nico) RodriguezNicholas (Nico) Rodriguez
Research Intern at Mayo ClinicResearch Intern at Mayo Clinic