Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Robinson

Tempe,AZ

Summary

COURTNEY ROBINSON Professional Summary Creative and detail-oriented Illustrator with a strong background in production and design; who effectively upholds the artistic quality and integrity of the design process. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

1
1
year of professional experience

Work History

Assistant Manager & Key holder

Volcom
01.2021 - 07.2021
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Sales Associate Specialist

Charolette Russe
Scottsdale, AZ
09.2019 - 10.2019
  • Opened store location
  • Cashier
  • Arrangement of merchandise and inventory
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Increased sales and customer satisfaction through personalized servicing.

Brand Representative Supervisor, •Cashier, Production Assistant

Abercrombie & Fitch
08.2018 - 02.2019
  • Opened this store location
  • Responsible for Floor sets and maintaining inventory
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories, and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Production Assistant Intern

Civic
West Hollywood, CA
06.2016 - 08.2016
  • Worked with the production team to determine strategy and design for summer concert series marketing campaigns.
  • Generated new ideas with limited direction.
  • Generated computer graphics and logo designs.
  • Monitored production schedules while adhering to assigned budgets.
  • Suggested styling techniques to the production team.
  • Assisted production team in the use of computer software graphical elements and aesthetic standards.
  • Updated advertising flyers using graphics software programs.
  • Created Snap Chats for marketing strategies weekly

Education

Bachelor of Science - Psychological Science

Arizona State University
Tempe, AZ
08.2022

Skills

  • Microsoft Office Proficiency
  • Fast Learner
  • Works well under pressure
  • Flexible
  • Social media savvy
  • Professional and mature
  • Strong problem solver
  • Manage Multiple Priorities
  • Administration and Reporting
  • Scheduling and Coordinating
  • Directing Team Members
  • Staff Support
  • Monetary Transactions
  • Effective Selling Techniques

Timeline

Assistant Manager & Key holder

Volcom
01.2021 - 07.2021

Sales Associate Specialist

Charolette Russe
09.2019 - 10.2019

Brand Representative Supervisor, •Cashier, Production Assistant

Abercrombie & Fitch
08.2018 - 02.2019

Production Assistant Intern

Civic
06.2016 - 08.2016

Bachelor of Science - Psychological Science

Arizona State University

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Courtney Robinson