Courtney Rosas
Las Vegas,NV
Summary
Graduated from the Dog Grooming Skills Academy in Nevada on August 13, 2026. Excitedly looking to start a dog grooming career.
9 years of experience in a supervisor / manager position. Strong interpersonal skills proven through customer satisfaction and professional recognition.
Thrives with multitasking and works efficiently in fast-paced environments. Maintains calm, mature and professional demeanor to problem-solving.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Warehouse Operations Manager
POP Fit Clothing
02.2025 - Current
- Oversees warehouse operations, inventory accuracy, employee performance, shipping and receiving, and HR related issues.
- Analyze workflow efficiency, identifying areas for improvement and implementing corrective actions.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Keeps a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Assistant Manager
Kazunori by Sushi Nozawa
10.2023 - 07.2024
- Greeted every guest; ensured everyone was content with their visit. Smiling and genuine greetings are key.
- Experience with escalated guests and deescalating issues.
- Streamlined service processes, enhancing efficiency and reducing wait times for customers.
- Delegated tasks and sent team on their breaks.
- Weekly inventory orders and monthly EOP orders.
- Cash management.
Social Brand Manager
POP Fit Clothing / Cheek Boss
05.2021 - 09.2023
- Responded to customer emails with saved replies and crafted responses. Minimized abrasion by offering creative resolutions for each customer.
- Assisted in training newly on boarded specialists.
- Single-handedly ran Instagram and Facebook for both brands. Responding to comments and direct messages; posting content to Instagram stories / feed.
- Assisted creative director with tasks such as inventory updates, PayPal disputes, copyright, troubleshooting and additional research to improve both brand's user experience.
- Engaged with the audience regularly to upsell, inspire, inform and retain existing customers.
Barista/Shift Supervisor
Starbucks
06.2016 - 05.2021
- Assisted with onboarding employees, inventory management, cash handling, communication and time management.
- Experience with escalated guest issues, fast-paced work environments, and quick at problem solving.
- Helped build a strong team by setting an example and encouraging teamwork.
- Delegated tasks, coached on the floor when needed and assisted with any bottlenecks in the workflow to keep shifts running smoothly.
- Barista/Coffee experience.
Education
High School Diploma - undefined
Oxnard High School
12.2014
Skills
- Training and Development
- Hospitality
- Interviewing
- Leadership and Motivation
- Cash Handling
- Problem Solving and Resolutions
- Project Management
- Workflow Coordination
Certification
- Driver's License
- Food Handler Certification
Timeline
Warehouse Operations Manager
POP Fit Clothing
02.2025 - Current
Assistant Manager
Kazunori by Sushi Nozawa
10.2023 - 07.2024
Social Brand Manager
POP Fit Clothing / Cheek Boss
05.2021 - 09.2023
Barista/Shift Supervisor
Starbucks
06.2016 - 05.2021
High School Diploma - undefined
Oxnard High School