Courtney Roush
Sardinia,OH
Summary
Patient-oriented Nurse with 7 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with physical and mental healthcare in adolescents through adulthood, skilled nursing in adults and long term care.
Overview
10
10
years of professional experience
Work History
Clinic Nurse Coordinator
Greater Cincinnati Behavioral Health Services
05.2018 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Served as a liaison between nursing staff, physicians, and case managers, fostering open communication channels among all parties involved in patient care.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Supervised 3 Registered Nurses and 3 Medical Assistances, as well as, managed daily scheduling, tasking, and administration.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Maintaining a clean and effective work environment.
Nurse Care Coordinator
Cincinnati Behavioral Health Services
05.2018 - 11.2022
- Provided mental and physical healthcare to adolescents through adulthood and provided safe environment of communication for vulnerable patients to communicate needs.
- Administered medications as directed, as well as provided patient education on medication administration.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations when managing personal health information.
- Educated patients on disease prevention and management, promoting healthy lifestyle choices.
- Collaborated with interdisciplinary teams for comprehensive patient care, ensuring optimal health outcomes.
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Educated patients, families and caregivers about conditions and treatments.
Registered Nurse, Skilled Unit
Otterbein Senior Care And Rehabilitation
09.2017 - 05.2018
- Provided direct patient care to 15 patients per shift
- Enhanced patient satisfaction by providing compassionate, individualized care and addressing concerns promptly.
- Expedited patient recovery by performing accurate assessments, developing appropriate interventions, and evaluating progress regularly.
- Coordinated continuity of care through effective communication with interdisciplinary healthcare professionals.
- Administered medications safely and accurately, following established protocols and guidelines.
Telephone Sales
RDI Marketing
06.2015 - 09.2017
- Generated revenue through promoting and selling company products to potential customers.
- Maintained strong call control to keep customers focused on sales offerings.
- Overcame initial customers' call objections with strong scripts and used persuasive techniques to redirect skeptical callers toward purchases.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Met daily sale quotas
Picker Packer
Paxico
04.2015 - 05.2015
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Picker Packer
Paklab
07.2014 - 12.2014
- Packaging Products on various production lines, Inspecting products to P&G standards
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Elderly Caregiver
Fay Heyne
04.2014 - 06.2014
- Provided in home care for 1 elderly client
- Enhanced elderly client quality of life by providing compassionate care and assistance with daily activities.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Assisted client in maintaining a safe and clean living environment, promoting health and wellbeing.
Education
Associates Degree in Nursing -
Galen College of Nursing
Cincinnati, OH07.2017
High School diploma -
Lynchburg Clay High School
Lynchburg, OH05.2014
Skills
- Clinical judgment
- Patient Education
- Compassionate communication
- Medication Administration
- Certified in CPR/AED
- Organized
- Leadership
- Teamwork Skills
References
- Shonda Smith-937-515-8839
- Teresa Jacobson-513-206-3026; serenity@proton.me
- Kendra Tucker-513-808-2641
Timeline
Nurse Care Coordinator
Cincinnati Behavioral Health Services
05.2018 - 11.2022
Clinic Nurse Coordinator
Greater Cincinnati Behavioral Health Services
05.2018 - Current
Registered Nurse, Skilled Unit
Otterbein Senior Care And Rehabilitation
09.2017 - 05.2018
Telephone Sales
RDI Marketing
06.2015 - 09.2017
Picker Packer
Paxico
04.2015 - 05.2015
Picker Packer
Paklab
07.2014 - 12.2014
Elderly Caregiver
Fay Heyne
04.2014 - 06.2014
Associates Degree in Nursing -
Galen College of Nursing
High School diploma -
Lynchburg Clay High School
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