Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Courtney Saelee

Woodland,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
Certification

Work History

Casino Pit Manager

Cache Creek Casino Resort
Brooks, CA
2005 - Current
  • Supervised and trained all casino staff including dealers, supervisors, cashiers and floor personnel.
  • Monitored gaming operations to ensure compliance with established internal controls, policies and procedures.
  • Coordinated with Surveillance Department to track suspicious activity in the casino.
  • Responded promptly to customer inquiries and complaints regarding pit games.
  • Developed strategies for improving customer service levels in the casino pit area.
  • Ensured that employees adhered to established rules of conduct for dealing table games.

Teacher Aide

Child Development Inc.
Elk Grove, CA
2004 - 2005
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Provided individualized instruction to meet the needs of all students.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Maintained a safe and orderly learning environment for all students.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Supervised after school activities such as clubs or sports teams.

Education

GED -

Butte College
Oroville, CA
05-2005

High School Diploma -

Las Plumas High School
Oroville, CA
05-2001

Skills

  • Policy Enforcement
  • Employee Scheduling
  • Sales and Marketing
  • Team Management
  • Surveillance monitoring
  • Strong leadership
  • Employee Relations
  • Technical knowledge
  • Interpersonal Communication
  • Decision-Making
  • Customer Service
  • Problem-solving abilities
  • Adaptability and Flexibility
  • Organizational Skills
  • Performance Management

Certification

  • Manager Training
  • Customer Service Training
  • Title 31 Procedure Training

Languages

Mien
Native/ Bilingual

References

References available upon request.

Timeline

Casino Pit Manager

Cache Creek Casino Resort
2005 - Current

Teacher Aide

Child Development Inc.
2004 - 2005

GED -

Butte College

High School Diploma -

Las Plumas High School

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Courtney Saelee