Courtney Sagun
Account Development Team Manager
Summary
University of Louisville Psychology graduate with over 5 years in sales and 2 years in management. Specializes in relationship building, software sales, and collaborative leadership. Offers exceptional communication, problem-solving, and decision-making skills. Adept at rapidly adapting to new industries, driving employee engagement, and consistently boosting performance in dynamic, fast-paced settings. Ready for a Customer Success Manager Role
Overview
4
4
years of professional experience
Work History
Account Development Team Manager
Census
01.2024 - Current
- Mentored and lead a team of Inside Sales Representatives, driving them to consistently achieve and exceed quotas
- Introduced and optimized Nooks for cold calling, significantly enhancing team efficiency and outreach success
- Managed full sales cycle for professional-level deals, successfully closing high-value contracts
- Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
Lead Business Development Manager
Revuze
06.2023 - 01.2024
- Collaborate directly with the CRO to optimize and streamline pipeline management processes
- Strategically crafted email templates, call scripts, and LinkedIn outreach materials to empower a team of five professionals for effective client engagement
- Enhances client relationships by optimizing technology for ROI, identifying revenue opportunities, and maximizing solution usage
Business Development Representative promoted to Team Lead
Evisort
06.2022 - 06.2023
- Conducted daily cold-calling activities using various channels, including telephone, email, and social media, to identify and engage prospects
- Designed and executed comprehensive plans and strategies to consistently expand the sales pipeline
- Led and coached a team of 6+ BDR/SDRs, conducting weekly one-on-one meetings to provide personalized guidance, support, and performance feedback
Sales Development Representative
MemoryBlue
06.2021 - 06.2022
- Performed 130 cold calls per day to identify potential clients and prospects
- Utilized ZoomInfo and SalesNav to source a daily average of 30 new potential leads for outreach and engagement
- Ranked within the top 10% of SDRs in the company, reflecting a proven track record of successful sales development efforts
Education
Bachelor - Psychology
University of Louisville
05.2015 - 2021.07
Skills
- Customer focus
- Revenue growth
- Customer retention
- Client relations
- Strategic communications
- Report analysis
Timeline
Account Development Team Manager
Census
01.2024 - Current
Lead Business Development Manager
Revuze
06.2023 - 01.2024
Business Development Representative promoted to Team Lead
Evisort
06.2022 - 06.2023
Sales Development Representative
MemoryBlue
06.2021 - 06.2022
Bachelor - Psychology
University of Louisville
05.2015 - 2021.07
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