Courtney Schrier

• Primarily responsible for leading the freight team and provides leadership, planning, and direction during sales floor merchandising preparation, truck unload, stocking, ticketing, and backroom organization processes in the store.

• Works side by side with the freight team, but maintains accountability for truck unload, freight- processing, merchandising metrics, and presentation standards in the store.

• Leads and provides direction to store associates assisting in putting up merchandise on the sales floor. • Works collaboratively with store leadership to accomplish store merchandising goals and tasks to help drive overall store performance

• Plans and leads preparation for new merchandise on the sales floor, truck unload, freight flow, display assembly, ticketing, and stocking tasks for the freight team

• Provides clear work direction, training, and coaching to freight team members regarding freight flow process and furniture assembly.

• Analyzes and evaluates staffing and scheduling needs for all freight flow processes based on projected carton counts and payroll allocation on a weekly basis.

• Tracks, calculates, and reports freight productivity metrics within the store on a weekly basis.

• Provides feedback to store leadership regarding the team's performance and ability to meet freight metrics.

• Responsible for stockroom organization and cleanliness, including back stock control.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.