Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Scott

Lake Jackson,Tx

Summary

Knowledgeable Inspector with proven background in quality control and supervision. Adept at overseeing production processes and implementing stringent quality standards to ensure product excellence. Demonstrated ability to lead teams effectively and utilize problem-solving skills to maintain high levels of compliance and efficiency.

Overview

16
16
years of professional experience

Work History

QA/QC Supervisor

VisualAIMs
04.2023 - Current
  • Over saw QC and input of P&IDs to system
  • Served as liaison between the Quality Control department and other business units during customer audits or third-party inspections.
  • Trained team members on quality assurance procedures and best practices for product evaluation.
  • Collaborated with production teams to implement corrective actions for identified quality issues.
  • Developed and maintained quality documentation, including inspection reports and compliance records.

Pest Control Supervisor

Green Tree Pest Control
04.2022 - 01.2023
  • Pest control, talking to customer about what they need, making invoices, taking payments scheduling
  • Supervised pest control teams to ensure compliance with safety protocols and operational standards.
  • Trained new technicians in pest identification, treatment methods, and customer service practices.
  • Conducted regular inspections of service sites to assess effectiveness of pest management strategies.
  • Coordinated scheduling and logistics for field operations to maximize efficiency and resource allocation.

NDT technician

Sentinel Integrity
05.2020 - 08.2020
  • Level II MT/PT/UTT/RT/CR
  • Talked with clients about the job scope. Locate welds. Perform the correct weld inspection needed. Scan and grade the film then turn into client.
  • Conducted non-destructive testing using ultrasonic and magnetic particle methods to assess material integrity.
  • Operated and maintained NDT equipment, ensuring adherence to safety protocols and operational efficiency.
  • Documented inspection findings in detailed reports, enhancing communication of results to stakeholders.
  • Assisted in training new technicians on NDT procedures and safety practices, fostering team competency.
  • Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
  • Increased equipment reliability with thorough evaluation of weld quality using visual inspection and other NDT methods.
  • Boosted team efficiency by training new technicians on proper usage of NDT equipment and techniques.

NDT technician

Versa Integrity
07.2016 - 05.2019
  • Level II MT/PT/UTT/RT
  • Executed routine calibrations of testing instruments to guarantee accuracy in measurement outcomes.
  • Streamlined reporting processes by creating clear and concise documentation of findings for engineering teams to review.
  • Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
  • Analyzed and interpreted data, schematics and manuals to determine specifications, inspection and testing procedures, adjustments and certifications of instruments required.
  • Evaluated and reported inner structure and flaws by preparing scaled diagrams pinpointing defects.
  • Implemented best practices for defect identification, contributing to enhanced quality assurance processes.

NDT Assistant

TechCorr
11.2014 - 06.2016
  • Helping the technician perform inspections.
  • Conducted non-destructive testing using ultrasonic, magnetic particle, and dye penetrant methods.
  • Assisted in preparing inspection reports and documentation for compliance with industry standards.
  • Collaborated with senior technicians to identify defects and recommend corrective actions.
  • Participated in safety audits, contributing to a culture of continuous improvement within the workplace.
  • Supported timely completion of projects by collaborating with team members to troubleshoot issues, making necessary adjustments as needed.
  • Maintained a safe working environment by adhering to safety regulations and wearing appropriate protective gear during inspections.
  • Demonstrated adaptability by working efficiently across various industries including aviation, manufacturing, energy, and infrastructure projects.

Customer Service Representative Team Lead

Game Stop
01.2010 - 11.2014
  • Helped customers and take payments. Per order games and organize the store.
  • Led team of customer service representatives to enhance service delivery and resolve complex customer issues.
  • Trained new staff on company policies, procedures, and customer interaction best practices.
  • Monitored call metrics to ensure adherence to quality standards and drive continuous improvement.
  • Facilitated regular team meetings to review performance goals and share best practices.
  • Resolved escalated customer inquiries promptly, maintaining high satisfaction levels within the team.
  • Collaborated with management to streamline workflows, improving overall team productivity and response times.

Education

High School diploma -

West Columbia high

Ass. In science - undefined

Brazosport College

Skills

  • Quality assurance techniques
  • Customer focus
  • Documentation review
  • Quality management systems

Timeline

QA/QC Supervisor

VisualAIMs
04.2023 - Current

Pest Control Supervisor

Green Tree Pest Control
04.2022 - 01.2023

NDT technician

Sentinel Integrity
05.2020 - 08.2020

NDT technician

Versa Integrity
07.2016 - 05.2019

NDT Assistant

TechCorr
11.2014 - 06.2016

Customer Service Representative Team Lead

Game Stop
01.2010 - 11.2014

Ass. In science - undefined

Brazosport College

High School diploma -

West Columbia high

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