Courtney Sheets

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Update customers account information to ensure the information is correct when we have to call the customers.

With being the manager of the Central Station, I oversee 11 employees. I do the scheduling, and making sure everyone is doing everything by our procedure. I also do the interviewing for part time employees as well.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized office.
• Developed strong working relationships with staff, fostering a positive work environment.
• Updated call list, and account information for our customers.

• Call on commercial and residential fire, burglary and panic alarms. If everything was not okay we would dispatch the fire or police department.
• Send customers to the on call technician when they had a problem.
• Monitor Fire detection cameras

This was a part time position during college. After graduating college, I did move to a full time position in October of 2018 to October 2019.

• Baked, Iced and glazed donuts.
• Prepped and baked bread.
• pulled donuts, muffins, and bread for the next day.
• Sliced Bread
• Arranged the bakery display.
• Maintained a tidy and organized work area.
• Rotated the baked goods on the floor by expiration date.
• Cleaned the bakery area.

• Jugged milk into gallons, half gallons, and quarts
• Cleaned & Sanitized the milkers and all the equipment we use to milk the dairy cows.
• Milked dairy cows
• Do all of the chores, feed the cows, clean out the bays, water the cows.
• Bottle feed baby calves
• Keep and eye on the over all health of the herd.

• Made hose lines for hydraulic equipment
• Bent metal fittings for hoses.

I was only here for 4 months because this was a summer job before i went to college. I was a temporary employee.

• Help kids with disabilities through the lunch line and help them with their lunch.
• Helped them with their General Education Classes.
• Walked them through the halls to each of their classes.
• Helped whenever and where ever I was needed.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.