Courtney Simmons
Henefer,UT
Summary
Administered in real estate appraisal and communication to tax-payers, my tenure at the Summit County Assessor’s Office honed my expertise in residential appraising and client communication. Demonstrated proficiency in data collection and quality management, significantly enhancing valuation accuracy and customer satisfaction. Skilled in navigating tax assessment appeals, embodying professional ethics in every interaction.
Overview
8
8
years of professional experience
Work History
Real Estate Appraiser Trainee
Summit County Assessor’s Office
Coalville, UT
06.2020 - Current
- Inspected new and existing properties and noted distinctive characteristics.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Stayed updated on market trends for local area and similar property types.
- Performed appraisals in line with federal requirements and USPAP guidelines.
- Participated in professional development workshops and seminars to expand knowledge of the real estate industry.
- Gathered relevant property data from public records, aerial photographs, and field inspections to inform valuation decisions.
- Educated owners about assessments, resolved concerns and defended valuations during public appeals.
Deputy Recorder
Summit County Recorder’s Office
Coalville, UT
07.2019 - 06.2020
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Researched information in municipal archives upon request of public officials or private citizens.
Consumer Loan Officer
America First Credit Union
Park City, UT
09.2018 - 07.2019
- Reviewed credit reports thoroughly before making lending decisions, ensuring that all relevant information was considered when assessing risk levels associated with a specific borrower profile.
- Assisted customers in selecting appropriate loan products based on their financial needs and goals.
- Maintained compliance with federal regulations, ensuring proper documentation and adherence to guidelines throughout the loan process.
- Increased customer satisfaction levels through prompt, accurate, and friendly service in the loan process.
- Implemented cross-selling strategies by promoting additional bank products during client interactions which led to increased revenues for the institution.
Teller
America First Credit Union
Park City, UT
07.2017 - 09.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Office Aide
Weber State University
Ogden, UT
11.2016 - 06.2017
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Maintained inventory levels through regular monitoring and ordering supplies when necessary, reducing downtime due to shortages.
- Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
- Assisted colleagues with various administrative tasks during peak times or absences for seamless continuation of daily operations.
- Performed data entry tasks accurately and efficiently, contributing to well-organized recordkeeping systems within the office environment.
Education
Bachelor Of Science - Business Management
Southern Utah University
Cedar City, UTHigh School Diploma -
Morgan High School
Morgan, UT05.2016
Skills
- Client Communication
- Data entry skills
- Data Collection
- Records Review
- Records Maintenance
- Database entry
- Attention to Detail
- Data Recording
- Professional ethics
Timeline
Real Estate Appraiser Trainee
Summit County Assessor’s Office
06.2020 - Current
Deputy Recorder
Summit County Recorder’s Office
07.2019 - 06.2020
Consumer Loan Officer
America First Credit Union
09.2018 - 07.2019
Teller
America First Credit Union
07.2017 - 09.2018
Office Aide
Weber State University
11.2016 - 06.2017
Bachelor Of Science - Business Management
Southern Utah University
High School Diploma -
Morgan High School