Courtney Singh
Bellevue,WA
Summary
Dynamic Recruitment Manager with a proven track record in end-to-end recruitment and performance management at South West Plumbing. Expertise in data-driven decision-making and cultivating diverse candidate pools has significantly enhanced talent acquisition strategies. Committed to driving organizational success through strategic employee engagement initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recruitment Manager
South West Plumbing
Renton, WA
04.2023 - Current
- Managed full-cycle recruitment for multiple positions, including job postings, sourcing, resume screening, interviewing, and job offers, ensuring timely and high-quality hires.
- Spearheaded the shift to an entirely digital onboarding process, boosting precision and speed in employee documentation.
- Enhanced operational efficiency by integrating digital workflows within accounting, management, and HR teams.
- Administered employee benefits programs, overseeing enrollment, claims resolution, and communication of benefits information to employees.
- Managed performance management processes, including conducting performance reviews, and assisting in the development of performance improvement plans.
- Strengthened company safety culture via training and development of safety materials.
- Ensured tradesman's adherence to WA State L&I regulations.
- Handled employee discipline and termination to address policy infractions.
Talent Acquisition Associate II
Blue Origin
Kent, WA
02.2022 - 03.2023
- Streamlined candidate scheduling process, reducing the average time to interview from 4 days to 0.7 days.
- Coordinated 80-100 full panel interviews and 100-120 technical screens per month, contributing to the creation of diverse candidate pools.
- Conducted resume reviews, applicant evaluations, and initial screenings, ensuring the consistent application of assessment criteria.
- Collaborated with hiring managers to ensure a smooth interview process, and alignment of candidate profiles with team needs.
Staffing and Scheduling Associate
Lowe's
Avon, IN
08.2018 - 02.2022
- Conducted payroll, benefits, and program audits for a workforce of over 150 associates, identifying and correcting discrepancies.
- Led onboarding for 5 to 10 new hires weekly, enhancing the employee experience through improved orientation processes.
- Processed employment background checks, I-9 documentation, and updates to the applicant tracking system, ensuring a smooth onboarding process.
- Managed HR administrative tasks, including file maintenance, responding to employee inquiries, and maintaining HR records.
Education
Associate of Applied Science - Business Admininstration
Ivy Technical College
Indianapolis, INSkills
- End-to-End Recruitment
- Onboarding
- Offboarding
- Data-driven decision making
- Interviewing techniques
- Performance management
- HR Policy Development
- Benefits Administration
- Payroll
- Leave of Absence Management
- HRIS Management
- Retention Management
- Diversity Training
- Business forecasting
- Candidate pipeline management
- Compensation analysis
Certification
SHRM-CP, Society for Human Resource Management
Awards
- Office Employee of the Quarter, South West Plumbing & AAA Heating
- Dean's List, Ivy Tech CC
Timeline
Recruitment Manager
South West Plumbing
04.2023 - Current
Talent Acquisition Associate II
Blue Origin
02.2022 - 03.2023
Staffing and Scheduling Associate
Lowe's
08.2018 - 02.2022
Associate of Applied Science - Business Admininstration
Ivy Technical College
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