COURTNEY S. KEATING
Ann Arbor,MI
Summary
Master’s-prepared nursing leader with experience in professional development and clinical operations. Passionate about empowering nurses through lifelong learning, evidence-based practice, and innovation to shape the future of nursing. Combines educational expertise with operational leadership to advance nursing practice and organizational initiatives.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Nursing Supervisor, Pediatric Acute Care
Central Staffing Resource (CSR) | Michigan Medicine
05.2026 - Current
- Oversee staffing, scheduling, workforce planning, and resource allocation for a 33.25-FTE nursing float cluster, including a 14-bed overflow unit operating more than 330 days annually. Maintain a 97–100% staffing fill rate while analyzing FTE utilization, census, and patient acuity to support safe staffing and financial stewardship.
- Manage nursing personnel, including recruiting, hiring, performance evaluations, and professional development.
- Foster a positive nursing culture through staff engagement, accountability, and interdisciplinary collaboration.
- Advance strategic initiatives, including the 4W MPLAN partnership and expansion of care for patients undergoing seizure evaluation and research-related treatment.
- Lead the 4W Taskforce to improve staffing practices, patient eligibility criteria, charge nurse responsibilities, nursing workload, and the care environment. Achieved a 23% increase in bedside handoff performance from January to September 2026.
- Additional responsibilities: Specialty Temporary Program Nursing Supervisor; Return to Work Program Coordinator
Educational Nurse Coordinator
Central Staffing Resource (CSR) | Michigan Medicine
03.2020 - 04.2026
- Conducted learning needs assessments and practice gap analyses across pediatric specialties to develop measurable learning outcomes and design education using in-person, hybrid, and asynchronous methods.
- Coordinated competency training for 300+ nurses in central line dressing and 60+ nurses in LP15, managing training logistics, educator support, and completion tracking.
- Served as Unit Nurse Planner for a CSR Education Series continuing education activity developed in August 2025, collaborating with PD&E Nurse Planners on educational design, documentation, and evaluation requirements.
- Evaluated educational effectiveness through learner feedback, pre/post assessments, and practice observations to identify opportunities for improvement and revise educational content.
Staff Nurse, CSR Pediatric Critical Care
Michigan Medicine
05.2017 - 02.2020
- Provided care across pediatric, neonatal, and cardiothoracic intensive care and moderate care units; precepted nursing staff.
Staff Nurse, Brandon Neonatal Intensive Care Unit
Michigan Medicine
09.2012 - 05.2017
- Delivered specialized family-centered care for critically ill neonates, collaborating with interdisciplinary teams and educating families.
Staff Nurse, NICU, Pediatrics, Mother/Baby & OB-GYN
Fort Walton Beach, FL
02.2009 - 08.2012
- Provided neonatal, pediatric, maternal-newborn, and postoperative gynecological nursing care.
Education
Master of Science in Nursing (MSN) - Leadership, Analytics, and Innovation
University of Michigan
Ann Arbor, MI01-2023
Bachelor of Science in Nursing (BSN) -
Michigan State University
East Lansing, MI01-2008
Skills
- Microsoft Office Proficiency
- Staff Development
- Continuing Education
- Interprofessional Collaboration
- Practice Gap Analysis
- Organizational Skills
- Learning Management Systems
- Clinical Leadership
- Adaptability and flexibility
Affiliations
Association for Nursing Professional Development (ANPD) — Member, August 2025–Present
Certification
- Michigan Registered Nurse License No. 47042948724— August 2027
- PALS — June 2027 | ACLS — May 2027 | NRP — March 2027
- NPD-BC certification examination scheduled November 2026
Timeline
Nursing Supervisor, Pediatric Acute Care
Central Staffing Resource (CSR) | Michigan Medicine
05.2026 - Current
Educational Nurse Coordinator
Central Staffing Resource (CSR) | Michigan Medicine
03.2020 - 04.2026
Staff Nurse, CSR Pediatric Critical Care
Michigan Medicine
05.2017 - 02.2020
Staff Nurse, Brandon Neonatal Intensive Care Unit
Michigan Medicine
09.2012 - 05.2017
Staff Nurse, NICU, Pediatrics, Mother/Baby & OB-GYN
Fort Walton Beach, FL
02.2009 - 08.2012
Master of Science in Nursing (MSN) - Leadership, Analytics, and Innovation
University of Michigan
Bachelor of Science in Nursing (BSN) -
Michigan State University
EDUCATIONAL LEADERSHIP & INNOVATION
- Co-Chaired the CSR Unit-Based Committee (November 2024–May 2026), facilitating staff engagement, interdisciplinary collaboration, and nursing practice improvement.
- Developed AI-enhanced charge nurse training, including learning objectives, clinical scenarios, instructional materials, and evaluation methods; submitted content through Cornerstone for review.
- Lead author, “AI-Enhanced Tour Pavilion 10,” presented at Michigan Medicine Nursing Poster Day (May 2026).
- Contributed to SPHM practice gap analysis and review of the draft Safe Mobility Champion Program, incorporating frontline nursing perspectives, learner feedback, and recommendations for competency-based education (August 2025–May 2026).
- Served as SPHM Instructor (May 2023–May 2026), delivering hands-on education to support clinical competency and safe patient handling practices.
- SPHM Committee, Data & Analysis and Education & Training Subcommittees (August 2025–May 2026).
- Mott Safety Event Review Committee (June 2024–Present); Surgical Quality Event Review Team (April 2024–Present).
- Peripheral IV Extravasation and Infiltration Task Force; Pediatric Pain Resource Nurse Program (March 2023–May 2026).
- Educator’s Forum, Critical Clinical Care Committee, and Pediatric Clinical Practice Council (March 2023–May 2026).
- Nursing Leadership Forum (2020–Present); Nursing Practice Gateway (2020–2022).
- CSR MHealthy Champion (August 2020–Present); recipient of two MHealthy grants.
RECOGNITION
DAISY Team Award (2023) | Making a Difference recognition | Two MHealthy grants