Courtney Small
Ocean Gate
Summary
Dynamic and results-driven pharmaceutical sales professional with a proven record of performance at the national and regional level. Recognized as the number one representative in the nation in the second half of 2024 and currently leading the region in 2025. Winner of eight Spotlight Awards and MVP of the April 2025 POP meeting, reflecting consistent excellence in sales execution, strategic territory management, and cross-functional collaboration. Known for delivering impactful clinical messages, building strong provider relationships, and exceeding goals through a blend of data-driven planning and customer focus. Brings a diverse background across pharmaceutical sales, marketing, and healthcare communications, with a reputation for professionalism, drive, and leadership.
Sales professional with focus on diabetes-related products. Proven ability to foster client relationships and deliver impactful solutions. Team-oriented and adaptable, consistently contributing to collective goals and navigating dynamic environments. Skilled in product knowledge and strategic sales approaches.
Overview
7
7
years of professional experience
Work History
Diabetes Sales Representative
Syneos Health Commercial Solutions
09.2023 - Current
- Ranked as the number one sales representative in the nation during the second half of 2024
- Currently ranked number one sales representative in the region for 2025
- Recipient of 5 Spotlight Awards in 2024 and 3 Spotlight Awards in 2025 for exceptional sales performance
- Awarded MVP of the April 2025 POP (Plan of Performance) meeting for leadership and sales impact
- Routinely exceed territory sales goals through disciplined territory management and clinical messaging
- Deliver high-impact virtual and live presentations to drive awareness, trial, and adoption of key therapies
- Leverage CRM insights and market data to execute strategic call plans and targeted outreach
- Develop strong relationships with HCPs, support staff, and regional influencers to optimize reach and influence
- Ensure full compliance with industry regulations while maintaining high customer satisfaction
Senior Account Executive
21GRAMS
02.2023 - 05.2023
- Led virtual engagement initiatives to support branded pharmaceutical campaigns
- Synthesized customer feedback and market trends to shape sales strategies and messaging
- Collaborated on training content and product launch planning to drive brand readiness
Senior Account Executive
Neon NYC – An IPG Health Agency
11.2021 - 01.2023
- Managed provider engagement through coordinated virtual campaigns and field enablement support
- Contributed to strategic account planning and territory alignment using data-driven insights
Account Executive
Neon NYC – An IPG Health Agency
07.2020 - 11.2021
- Supported account management and client relations in high-volume pharmaceutical campaigns
- Executed internal coordination for cross-functional meetings, marketing deliverables, and launch timelines
Assistant Account Executive
Havas Health Plus
11.2019 - 07.2020
- Partnered with agency teams to support the Amgen Bone Health portfolio through digital project execution
- Ensured timely, compliant, and effective client communications across multiple touchpoints
Project Manager
Scientific Communications Group
06.2018 - 11.2019
- Oversaw conference logistics and client coordination for medical communication deliverables
- Improved digital presence by managing company website updates and social media initiatives
Education
Bachelor of Arts - Communication and Information Sciences
University of Alabama
Tuscaloosa, Alabama05.2018
Skills
- CRM Platforms: Salesforce, Veeva
- Virtual Presentation Tools: Zoom, Microsoft Teams, VoIP Systems
- Strong internet connectivity for seamless virtual engagements
- Valid US Driver’s License with full travel availability within territory
Timeline
Diabetes Sales Representative
Syneos Health Commercial Solutions
09.2023 - Current
Senior Account Executive
21GRAMS
02.2023 - 05.2023
Senior Account Executive
Neon NYC – An IPG Health Agency
11.2021 - 01.2023
Account Executive
Neon NYC – An IPG Health Agency
07.2020 - 11.2021
Assistant Account Executive
Havas Health Plus
11.2019 - 07.2020
Project Manager
Scientific Communications Group
06.2018 - 11.2019
Bachelor of Arts - Communication and Information Sciences
University of Alabama
Similar Profiles
April TuckerApril Tucker
Clinical Nurse Educator at Syneos Health Commercial SolutionsClinical Nurse Educator at Syneos Health Commercial Solutions
Jodi L. SheridanJodi L. Sheridan
Senior Northeast Regional Manager at Syneos Health (Contract with J&J Neuroscience)Senior Northeast Regional Manager at Syneos Health (Contract with J&J Neuroscience)
Megan SarriaMegan Sarria
Freelance at Syneos Health Learning SolutionsFreelance at Syneos Health Learning Solutions
Sarah CaudillSarah Caudill
General Manager of Food Service at Checkers drive inGeneral Manager of Food Service at Checkers drive in
Jacob WestJacob West
Owner at Patriot Glass And MirrorOwner at Patriot Glass And Mirror