Courtney Smith BSN, RN
Cathedral City,CA
Summary
Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
Desert Regional Medical Center
Palm Springs, CA
06.2021 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Precept more than twenty-five student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Participated in hospital committees to recommend quality improvement initiatives.
Per Diem Registered Nurse
Bella Terra Hospice and Home Health
Palm Springs, CA
07.2021 - Current
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Audited charts and reviewed clinical documents to verify accuracy.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Certified Nurse Assistant
Desert Regional Medical Center
Palm Springs, CA
12.2019 - 06.2021
- Assisting RN's under work-related pressure
- Orient patient to unit, respond to call lights in a timely matter
- Knowledgeable in-patient safety and reporting potential crisis to supervisor efficiently
- Collaborate with interdisciplinary team to provide quality goals and treatment.
Certified Nursing Assistant
Vibra Rehabilitation Hospital
Rancho Mirage, CA
12.2018 - 12.2019
- Cared for residents in acute rehabilitation facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as Cerebrovascular accidents, Neuromuscular Diseases including Parkinson's disease and muscular dystrophy.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Freelance Hair Stylist/Hair Color Specialist
Self Employed
Cathedral City , CA
11.2013 - Current
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Salon Manager
Supercuts
Palm Desert, CA
04.2010 - 09.2013
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- responsible for hiring and training staff, promoting high levels of customer service
- Initiated workplace improvement programs for increased service efficiency.
- Evaluated employee performance through close observation and performance rubrics.
Education
Master of Science - Nursing Education
West Coast University
Orange County, CA10.2023
Bachelor of Science in Nursing -
West Coast University
Ontario, CA06.2021
General Education and Certified Nursing Assistant -
College of The Desert
Palm Desert, CA11.2018
Skills
- Nursing Education
- Course Objective Implementation
- Student Interaction
- Peer Mentoring
- Positive Learning Environment
- Healthcare Staff Relations
Certification
- Registered Nurse License, 95254559, 01/2025
- Public Health Nurse (PHN), 562323, 01/2025
- Advance Life Support (ALCS) Certification by the American Heart Association, 01/2025
- Pediatric Advanced Life Support (PALS) Certification by the American Heart Association, 01/2025
- Basic Life Support (BLS) Certification by the American Heart Association, 02/2024
- Crisis Prevention Institute (CPI), 03/2024
- NIHSS, 03/2024
- Emergency Nursing Pediatric Course (ENPC), 02/2027
- Trauma Nursing Core Course (TNCC), 04/2027
Accomplishments
Summa Cum Laude honors, West Coast University 2021, BSN program
Professional References
Michelle Ingersoll Fill in Clinical Manager, BSN, RN Desert Regional Medical Center email: michelleingersoll@hotmail.com Phone # 909-636-2483
Robin Pierce Director of patient care, BSN, RN, Bella Terra Home health and Hospice email: rnpierce07@gmail.com Phone # 951-703-8827
Amy Wilcox Clinical Manager, BSN, RN Bella Terra Home health and Hospice email: xxascottxx@aol.com Phone # 951-3068483
Sherry Elliott MSN-Ed, RN, Colleague, Desert Regional Medical Center email: sherry.elliott@tenethealth.com Phone # 760-799-9765
Kristina Mariscal BSN, RN Colleague, Desert Regional Medical Center email: kmariscal@collegeofthedesert.edu Phone # 619-569-5661
Timeline
Per Diem Registered Nurse
Bella Terra Hospice and Home Health
07.2021 - Current
Emergency Room Registered Nurse
Desert Regional Medical Center
06.2021 - Current
Certified Nurse Assistant
Desert Regional Medical Center
12.2019 - 06.2021
Certified Nursing Assistant
Vibra Rehabilitation Hospital
12.2018 - 12.2019
Freelance Hair Stylist/Hair Color Specialist
Self Employed
11.2013 - Current
Salon Manager
Supercuts
04.2010 - 09.2013
Master of Science - Nursing Education
West Coast University
Bachelor of Science in Nursing -
West Coast University
General Education and Certified Nursing Assistant -
College of The Desert
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