COURTNEY SMITH
Irmo,SC
Summary
Detail oriented multitasker with excellent interpersonal, planning, and customer service skills. Possess strong ability in analyzing information and providing solutions to problems. A dedicated worker looking to excel in a professional environment.
Overview
22
22
years of professional experience
Work History
Billing/CSR
ALS Van Line Services Inc.
05.2022 - Current
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Updated account information to maintain customer records.
- Delivered prompt service to prioritize customer needs.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Administrative Assistant, Customer Service
AM/PM Plumbing
06.2004 - 01.2022
- Administered and maintained daily office operations including greeting clients, answered incoming calls, and coordinated drivers daily routes.
- Managed accounts, prepared needed documents, logged invoices in Quickbooks.
- Prepared and processed employee payroll while solving and related discrepancies.
- Maintained and monitored office supply inventory.
Medical Billing Collector
Argent Healthcare
08.2002 - 05.2004
- Evaluated patients' financial status and established appropriate payment plans.
- Client Service Representative with Emory University Hospital for Medicare billing.
- Analyzed complex Explanation of Benefits forms to verify correct billing insurance carriers.
- Streamlined medical billing processes by implementing efficient collections and documentation methods.
Education
High School Diploma -
Dutch Fork High School
Irmo, SCSkills
- Customer Service
- Data Entry
- Microsoft Excel, Office, Outlook, Word
- Account Management
- Research and Analytical Skills
- Verbal and Written Communication
- Multitasking and Time Management
Timeline
Billing/CSR
ALS Van Line Services Inc.
05.2022 - Current
Administrative Assistant, Customer Service
AM/PM Plumbing
06.2004 - 01.2022
Medical Billing Collector
Argent Healthcare
08.2002 - 05.2004
High School Diploma -
Dutch Fork High School
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