Courtney Smith
Decatur,Alabama
Summary
Professional operations leader with extensive experience driving safe production efficiency and managing complex workflows. Adept at optimizing processes, ensuring quality standards, and fostering collaborative team environments. Skilled in project management, resource allocation, and strategic planning, consistently delivering impactful results in dynamic settings. Known for adaptability and reliability in meeting evolving operational needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Interim Shipping and Receiving Supervisor
Nucor Towers and Structures
Trinity, AL
02.2026 - Current
- Oversaw daily shipping and receiving operations, ensuring compliance with safety and quality standards.
- Work closely with project managers.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
- Trained and mentored team members on best practices for material handling and warehouse procedures.
- Implemented process improvements to enhance efficiency in shipping logistics and order fulfillment.
- Coordinated cross-departmental communication to streamline workflows and resolve operational issues.
Operations Production Lead
Nucor Towers and Structures
Trinity, AL
08.2024 - 02.2026
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Improved product quality by closely monitoring production processes and addressing issues promptly.
- Facilitated regular team meetings to discuss progress updates, address concerns, share best practices, or brainstorm innovative solutions for operational challenges.
- Assisted in new product development efforts by offering insights from a production standpoint during design reviews and testing phases.
- Managed a team of production operators, providing training and guidance to ensure smooth operations.
- Worked with supervisors and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Monitored workers on site during production activities for safety procedures compliance.
Shipping Lead (interim)
Nucor Tubular Products-South
Decatur, AL, AL
12.2023 - 08.2024
- Trained new employees on warehouse operations, including receiving, storing, shipping material, and D365.
- Developed and implemented process improvements to increase shipping efficiency.
- Supervised a team of 9 teammates in daily operations.
- Maintained accurate tracking records for all shipments, including load id and weights.
- Maintained inventory of shipping materials and supplies.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Collaborated closely with sales teams to address customer inquiries promptly and resolve any shipping-related issues.
- Championed a culture of safety within the department by enforcing strict adherence to workplace safety guidelines and regulations.
Material Handler
Nucor Tubular Products-South
Decatur, AL
03.2022 - 12.2023
- Managed work area cleanliness by following company guidelines for organization.
- Inspected materials for any damages or defects.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Loaded trucks with outgoing shipments, adhering to weight restrictions and proper stacking methods to minimize risk of damage during transit.
Bartender
Buffalo Wild Wings
Decatur, AL
02.2020 - 03.2022
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Sales Associate
Walmart
Gulf Shores, AL
08.2019 - 04.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Teacher
Holy Spirit Day School
Gulf Shores, AL
06.2013 - 08.2019
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
Education
High School Diploma -
Hueytown High School
Hueytown, AL05-2007
Skills
- Warehouse Management
- Staff Training
- Loading and Unloading
- Transportation Planning
- Shipping Operations
- Attention to Detail
- Effective Communication
- Safety Procedures
- Warehousing Operations
- Teamwork and Cooperation
- Relationship Building
- Warehouse Safety
- Operational excellence
- Manufacturing operations
- Workflow management
- Production scheduling
- Cost reduction strategies
- Assembly and production
- Manufacturing
- Facility management
- Team leadership
- Time management
- Decision-making
- Customer service
Certification
- First responder
- CPR certified
Education and Training
Dale Carnegie Course: Skills for Success
OSHA 10 Training
NU Foundation
NU Performance
Legal Interview Training
Mobile Equipment and Crane
First Responder Training
Timeline
Interim Shipping and Receiving Supervisor
Nucor Towers and Structures
02.2026 - Current
Operations Production Lead
Nucor Towers and Structures
08.2024 - 02.2026
Shipping Lead (interim)
Nucor Tubular Products-South
12.2023 - 08.2024
Material Handler
Nucor Tubular Products-South
03.2022 - 12.2023
Bartender
Buffalo Wild Wings
02.2020 - 03.2022
Sales Associate
Walmart
08.2019 - 04.2020
Teacher
Holy Spirit Day School
06.2013 - 08.2019
High School Diploma -
Hueytown High School