Courtney Steele
Jacksonville,NC
Summary
Recognized for meticulous records management and empathetic client communication, I consistently contributed to a positive and efficient work environment.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Caregiver
Visiting Angels Home Care
06.2024 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Lead Receptionist
Swansboro Animal Hospital Emergency and Trauma
04.2021 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Office Assistant and Bookkeeper
Old Skool Services
06.2012 - 10.2020
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Input data into spreadsheets and databases.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
Assistant Customer Service Manager
Price Chopper
10.2015 - 02.2017
- Prepared and edited documents to produce precise, accurate and professional communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelors Of Art - Business Administration
The College of St Joseph
Rutland, VT05.2016
Skills
- Documentation
- Time management
- Records management
- Conflict resolution
- Office administration
- Client communication
- Confidentiality
- Scheduling/Planning
- Payroll preparation and processing
Timeline
Caregiver
Visiting Angels Home Care
06.2024 - Current
Lead Receptionist
Swansboro Animal Hospital Emergency and Trauma
04.2021 - Current
Assistant Customer Service Manager
Price Chopper
10.2015 - 02.2017
Office Assistant and Bookkeeper
Old Skool Services
06.2012 - 10.2020
Bachelors Of Art - Business Administration
The College of St Joseph
Similar Profiles
Elias MillerElias Miller
Visiting Angel at Visiting Angels Home CareVisiting Angel at Visiting Angels Home Care
Nelly PerezNelly Perez
Care Giver at Visiting Angels Home CareCare Giver at Visiting Angels Home Care
Ana LairesAna Laires
CNA at Visiting Angels Home CareCNA at Visiting Angels Home Care