Courtney Stephens

• Directed rehearsals to achieve tonal and harmonic balance.
• Advised on decisions regarding sound design elements within a project.
• Ordered sheet music and supplies related to music program.
• Negotiated fees with parties involved in unscheduled special services.
• Researched current trends in the music industry to stay up-to-date.

• Cleaned shelves, counters and tables to maintain organized store.
• Assisted customers in selecting furniture based on their preferences and needs.
• Processed sales transactions accurately and efficiently at the point of sale.
• Organized store by returning merchandise to proper areas and restocked displays.
• Demonstrated knowledge of mattress features and benefits to customers.
• Assisted with cleaning the showroom floor at the end of each day.
• Handled returns and exchanges according to company policies.
• Asked open-ended questions to understand customer needs and style.

• Directed rehearsals to achieve tonal and harmonic balance.
• Advised on decisions regarding sound design elements within a project.
• Ordered sheet music and supplies related to music program.
• Managed requests for specific musical pieces.
• Worked closely with parents in order to coordinate transportation needs for students attending away-from-home events.

• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Stocked server areas with supplies before, during and after shifts.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Minimized customer wait times by taking and filling large volume of orders each day.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
• Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
• Cleared table and bussed dishes to allow for quick setups.
• Resolved customer concerns with friendly and knowledgeable service.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Developed strong and lasting resident relationships.
• Greeted newly seated guests promptly, filled water glasses and brought bread to table.

I started being a nanny to this little boy because the restaurant (The Skillet) was closing for the season. I have been his nanny/babysitter since then just whenever his mom needs me.

• Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
• Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
• Encouraged safe, positive behavior by redirecting children to take positive action.

• Supervised circle time, free play, outside play and learning and developmental activities.
• Organized and led activities to promote physical, mental and social development.
• Implemented hands-on, play-based strategies such as games and crafts for experiential learning.

• Kept children safe and secure at all times.
• Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
• Communicated with parents or guardians about daily activities, behaviors and upcoming events.
• Taught children how to complete basic crafts such as paintings, drawings and decorations.
• Incorporated music and art activities to encourage creativity and expression.
• Encouraged positive behaviors, including patience with teachers and fellow kids.
• Read stories to children, facilitated discussions and tied books into learning opportunities.
• Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
• Implemented and oversaw activities centered on promoting learning and imaginative play.
• Provided nurturing and appropriate environment for children ranging in age from 2 months old to 12.