Aspen Thomas
Salt Lake City,UT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skill, excellent problem- solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Cottonwood Residential
08.2023 - Current
- Upbeat attitude, communication skills, and creativity into action.
- Standing, Smiling and Greeting all customers.
- attending to all and any needs of residents, prospects, vendor and even team needs throughout the shift.
- Answering all phone calls and providing all correct and detailed notation.
- Ensuring all move-in and vacant-ready are up to date and accurate.
- Knowing my property and walking buildings, amenities, and tour paths to ensure they are ready and to the standards for prospects and residents.
- Understanding pricing and information about available apartment homes.
Assistant General Manager
Jersey Mikes Subs
08.2020 - 08.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule for 30 employees with eye for coverage needs and individual strengths.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Highland High School
Salt Lake City, UTSkills
- Marking
- legality
- risk management
- entrata
- Audits
Timeline
Customer Service Specialist
Cottonwood Residential
08.2023 - Current
Assistant General Manager
Jersey Mikes Subs
08.2020 - 08.2023
High School Diploma -
Highland High School