COURTNEY STRICKLAND
LEXINGTON,KY
Summary
Dynamic and outgoing professional with a proven track record in customer service and team leadership, notably at The Kentucky Shop. Skilled in problem-solving and time management, I excel in fast-paced environments, ensuring high levels of customer satisfaction and operational efficiency. Demonstrated ability to enhance teamwork and customer service operations, contributing to organizational success.
Overview
4
4
years of professional experience
Work History
RETAIL
THE KENTUCKY SHOP
Lexington, KY
01.2024 - 01.2025
- Prepared finished products, managed customer interactions, and ensured smooth operations during opening and closing processes.
SERVER
THE RED PEPPERMINT
Madison, IN
04.2022 - 08.2023
- Taking orders and making accurate change, preparing ice cream and drinks, cleaning- including trash disposal, sweeping, mopping, washing dishes, wiping and sanitizing countertops and food areas.
SCOREKEEPER AND CONCESSIONS
Carroll County Parks and Rec
Carrollton, KY
03.2021 - 07.2023
- Observing game rules, makes sure participants are following safety regulations, communicating with parents, coaches and participants.
OFFICE HELP
CARTMELL ELEMENTARY SCHOOL
Carrollton, KY
08.2022 - 05.2023
- Assisted in managing customer service operations to enhance overall satisfaction and organization.
Education
Some College (No Degree) - COMMUNICATION
UNIVERSITY OF KENTUCKY
Lexington, KY05-2027
HIGH SCHOOL DIPLOMA -
CARROLL COUNTY HIGH SCHOOL
Carrollton, KY05.2023
Skills
- Leadership
- Reliable and responsible
- Problem solving
- Time management
- Energetic and outgoing
- Teamwork
- Customer Service
Accomplishments
- All District Basketball, 2020-2023
- All Region Volleyball, 2019
- Academic All-State First Team, 2019-2023
- FFA Greenhand, Chapter and State Degrees
- Cheer Leadership Award
- Basketball MVP Award
- Dean's List Alpha Gamma Delta Sorority
- UK Women's Club Basketball
Timeline
RETAIL
THE KENTUCKY SHOP
01.2024 - 01.2025
OFFICE HELP
CARTMELL ELEMENTARY SCHOOL
08.2022 - 05.2023
SERVER
THE RED PEPPERMINT
04.2022 - 08.2023
SCOREKEEPER AND CONCESSIONS
Carroll County Parks and Rec
03.2021 - 07.2023
Some College (No Degree) - COMMUNICATION
UNIVERSITY OF KENTUCKY
HIGH SCHOOL DIPLOMA -
CARROLL COUNTY HIGH SCHOOL
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