Courtney Stumpf
Brandon,MN
Summary
Dynamic leader with proven expertise in food and beverage operations, honed at Target and other notable companies . Excelled in enhancing customer satisfaction and loyalty, achieving significant sales growth through strategic promotions. Skilled in sanitation standards and team collaboration, adept at fostering a positive work environment and driving operational excellence.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
13
13
years of professional experience
Work History
Food and Beverage Team Leader
Target
08.2020 - Current
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
- Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
- Monitored financial performance indicators to identify areas for improvement or potential growth opportunities in the business strategy.
- Streamlined inventory management with efficient ordering and storage procedures.
- Ensured food safety compliance by regularly conducting inspections and adhering to strict sanitation guidelines.
- Enhanced team productivity by providing consistent training and development opportunities.
- Managed daily operations, including scheduling, budgeting, and employee evaluations for continuous improvement.
- Increased sales through effective menu planning, pricing decisions, and promotional activities.
- Created eye-catching visual displays for merchandising purposes, boosting impulse sales of featured products.
- Resolved customer complaints involving food or beverage quality and service.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Bar Manager
Red Birds
08.2018 - 03.2020
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Streamlined inventory management for optimal stock levels and reduced waste.
CNA
Prairie Community Services
07.2015 - 10.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA
Minnewaska Lutheran Home
05.2015 - 07.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Team Member
McDonald’s
07.2011 - 08.2011
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Jefferson Senior Hig
Alexandria MN05.2014
Skills
- Sanitation Standards
- Nutritional knowledge
- Food presentation
- Food Safety Compliance
- Allergen awareness
- Sales Growth
- Scheduling and Rostering
- Food pairing
- Waste Reduction
- Promotions and Marketing
- Food and Beverage Operations
- Operations Oversight
- Ordering Supplies
- Beverage knowledge
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Team Leadership
- Team Collaboration
- Organizational Skills
- Food Safety
- Relationship Building
Timeline
Food and Beverage Team Leader
Target
08.2020 - Current
Bar Manager
Red Birds
08.2018 - 03.2020
CNA
Prairie Community Services
07.2015 - 10.2018
CNA
Minnewaska Lutheran Home
05.2015 - 07.2017
Team Member
McDonald’s
07.2011 - 08.2011
High School Diploma -
Jefferson Senior Hig
Similar Profiles
Arianna SemoninArianna Semonin
Style Consultant at TargetStyle Consultant at Target
Andrew FlekierAndrew Flekier
Order Pick-Up Fulfillment/Grocery Team Member at TargetOrder Pick-Up Fulfillment/Grocery Team Member at Target
Inela AlicajicInela Alicajic
Guest Advocate at TargetGuest Advocate at Target
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Curtis RunningenCurtis Runningen
General Laborer at Brian's Repair and Tire ServiceGeneral Laborer at Brian's Repair and Tire Service