Summary
Overview
Work History
Education
Skills
Certification
Additionalhighlights
Languages
Accomplishments
Timeline
Generic

COURTNEY SUGGS

Atlanta,GA

Summary

Results-oriented professional with expertise in Sociology, Health Informatics, and IT. Proven track record in employee relations, data analysis, and project management, driving strategic initiatives and optimizing processes to enhance organizational culture. Currently advancing knowledge through a Master’s in Health Informatics, specializing in analytics and innovative problem-solving. Recognized for exceptional communication skills and leadership in operational strategy, team dynamics, and conflict resolution.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

SESCO Lighting
Stonecrest, GA
03.2022 - 12.2024
  • Managed daily operations, ensuring resource efficiency and smooth workflows
  • Led contract negotiations with vendors and service providers to optimize costs and improve services
  • Oversaw employee records, payroll, and financial documentation with strict confidentiality, ensuring compliance
  • Designed and implemented office systems for improved document management and retrieval
  • Directed recruitment processes, including interviewing, onboarding, and retention strategies
  • Coordinated executive schedules, meetings, and travel arrangements to enhance productivity

House Manager

Private Family
Dunwoody, GA
10.2019 - 11.2022
  • Created and maintained schedules and routines tailored to family needs, ensuring seamless operations
  • Supported educational development by assisting with homework, school projects, and afterschool studies
  • Provided technological assistance to resolve issues and enhance learning
  • Fostered a nurturing and professional environment through effective communication

Medical Assistant

Viral Solutions
Atlanta, GA
05.2021 - 12.2021
  • Conducted routine checks, collected specimens, and performed diagnostic support functions
  • Managed clerical tasks, including data entry and patient chart coordination, reducing errors
  • Streamlined inventory processes, ensuring consistent stock levels of medical supplies

Server

Superica
Atlanta, GA
01.2018 - 01.2019
  • Cultivated client relationships, contributing to increased customer satisfaction and repeat business
  • Supervised inventory and compliance processes, enhancing operational efficiency

Education

Master of Science - Health Informatics

Mercer University
Atlanta, GA
12-2024

Bachelor of Arts - Sociology

Georgia State University
Atlanta, GA
12-2020

Skills

  • Data Analytics & Visualization
  • Employee Relations & Investigative Support
  • Strategic Program Management
  • Governance & Reporting
  • Conflict Resolution & Mediation
  • Leadership & Team Development
  • Advanced Microsoft Excel, PowerPoint, and Access Proficiency
  • Quantitative & Qualitative Analysis
  • Process Improvement & Optimization

Certification

  • Microsoft Azure Fundamentals
  • Microsoft Data Fundamentals
  • CITI Program - Human Research: Social Behavior

Additionalhighlights

  • Demonstrated expertise in designing scalable solutions informed by data-driven insights.
  • Proven ability to manage cross-functional relationships and global initiatives.
  • Exceptional interpersonal and communication skills, ensuring alignment with organizational goals.
  • Adept at delivering compelling presentations and reports for senior management and stakeholders.

Languages

Spanish
Elementary

Accomplishments

  • 4.0 GPA throughout Master's of Health Informatics Program

Timeline

Office Manager

SESCO Lighting
03.2022 - 12.2024

Medical Assistant

Viral Solutions
05.2021 - 12.2021

House Manager

Private Family
10.2019 - 11.2022

Server

Superica
01.2018 - 01.2019

Master of Science - Health Informatics

Mercer University

Bachelor of Arts - Sociology

Georgia State University

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