Courtney Taylor
Sussex,WI
Summary
Dynamic professional with a strong background in procurement and project management at TJ Hale. Expert in strategic sourcing and vendor negotiation, leveraging skills in Epicor and Excel to enhance operational efficiency. Proven ability to deliver client-focused design solutions while maintaining meticulous documentation and fostering effective team collaboration.
Overview
5
5
years of professional experience
Work History
Purchaser
TJ Hale (Custom Millwork)
05.2025 - Current
- Assisted in sourcing suppliers to meet procurement needs.
- Learned inventory management systems to track stock levels efficiently.
- Supported team in evaluating product quality and vendor performance.
- Coordinated order placements and monitored delivery schedules.
- Maintained accurate records of purchases and supplier communications.
- Negotiated with suppliers, vendors and other representatives.
Assistant Project Manager
TJ Hale (Custom Millwork)
03.2024 - 05.2025
- Assisted in project planning and scheduling to ensure timely completion of tasks.
- Monitored project progress, identifying potential issues and proposing solutions proactively.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Supported budget tracking and expense reporting for multiple projects simultaneously.
- Organized project documentation, ensuring accuracy and accessibility for team members.
Hospitality Interior Designer
Elkay Interior Systems
04.2021 - 03.2024
- Collaborated with clients to define project goals and design preferences.
- Created up to 4 new design layouts a day while refreshing or adjusting existing plan sets to covered newly developed site conditions.
- Learned 8 total design portfolios to implement into a design layout in Revit while assisting in the development of new portfolio selections.
- Developed design plans using AutoCAD and Revit software.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Collaborated with architects and contractors to ensure design feasibility and adherence to project timelines.
- Designed functional and aesthetic interior spaces, aligning with client visions and industry standards.
- Created 3D renderings and presentations to communicate design concepts effectively to clients and stakeholders.
- Managed multiple projects simultaneously, maintaining high-quality outcomes while meeting strict deadlines.
Customer Service Representative
Elkay Interior Systems
01.2021 - 04.2021
- Resolved customer inquiries efficiently through phone, email, and chat channels.
- Processed and managed up to 30 complaints a day.
- Managed order processing and tracking using CRM software to ensure timely deliveries.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with cross-functional teams to enhance product knowledge and service delivery.
Education
Associate Interior Design - Interior Design & Architecture
Waukesha County Technical College
Pewaukee, WI04-2021
Skills
- Proficient in Epicor, Revit, AutoCAD, Excel, and Microsoft Planning
- Procurement management
- Effective strategic sourcing
- Project planning and development
- Customer service expertise
- Schedule management
- Cost management and forecasting
- Document organization
- Design-focused project management and procurement
- Client-focused design solutions
- Architectural millwork expertise
- Detail-oriented approach
Timeline
Purchaser
TJ Hale (Custom Millwork)
05.2025 - Current
Assistant Project Manager
TJ Hale (Custom Millwork)
03.2024 - 05.2025
Hospitality Interior Designer
Elkay Interior Systems
04.2021 - 03.2024
Customer Service Representative
Elkay Interior Systems
01.2021 - 04.2021
Associate Interior Design - Interior Design & Architecture
Waukesha County Technical College