Courtney Thompson
Rocky River,OH
Summary
Driven Public Health student at The Ohio State University with experience in customer service, front desk administration, retail, and childcare. Demonstrated ability to communicate effectively, stay organized, and adapt in fast-paced environments while providing exceptional service. Passionate about promoting health, supporting others, and contributing to meaningful work that improves the well-being of individuals and communities.
Overview
5
5
years of professional experience
Work History
Professional Nanny
Private Family Employer
Lakewood, Ohio
05.2026 - Current
- Provided full-time care for three children while maintaining a safe, structured, and engaging environment.
- Coordinated daily schedules, ensuring timely transportation to camps, sports practices, appointments, and recreational activities for all three children.
- Planned age-appropriate educational and recreational activities that supported children's learning, development, and social skills.
- Prepared nutritious meals and snacks that encouraged healthy eating habits and established positive routines for children.
- Communicated regularly with parents regarding schedules, activities, and the children's daily progress.
- Managed multiple responsibilities a in fast-paced environment, prioritizing safety, well-being, and supervision of all three children.
Front Desk Receptionist
Tan With Kare
Avon, Ohio
07.2023 - 08.2024
- Delivered exceptional customer service by creating a welcoming environment and building positive client relationships.
- Coordinated appointment scheduling, responded to phone inquiries, and provided client assistance to enhance service experience.
- Managed front desk operations while balancing multiple responsibilities in a fast-paced environment.
- Executed cash and credit card transactions while ensuring accuracy in client records management.
- Oversaw inventory management, restocked supplies, and upheld cleanliness and organization of studio environment.
- Collaborated with artists to prepare workstations and ensure appointments ran smoothly.
Cashier and Customer Service Associate
Lake Road Market
Rocky River, Ohio
11.2021 - 11.2023
- Provided friendly and efficient customer service in a fast-paced neighborhood market.
- Processed cash, credit, and debit transactions accurately while maintaining balanced cash drawers.
- Assisted customers with purchases, answered questions, and resolved concerns to enhance overall shopping experience.
- Bagged groceries and helped customers carry purchases to ensure satisfaction and convenience.
- Restocked merchandise, organized displays, and maintained a clean, well-stocked sales floor.
- Collaborated with team members to streamline daily store operations and maintain accuracy during busy shifts.
Education
Bachelor of Science - Public Health
The Ohio State University
Columbus, OH05-2028
Some College (No Degree) - Political Science
John Carroll University
University Heights, OHSkills
- Communication
- Organization
- Time Management
- Teamwork
- Problem Solving
- Attention to Detail
- Adaptability
- Microsoft Office Suite
- Google Workspace
Timeline
Professional Nanny
Private Family Employer
05.2026 - Current
Front Desk Receptionist
Tan With Kare
07.2023 - 08.2024
Cashier and Customer Service Associate
Lake Road Market
11.2021 - 11.2023
Bachelor of Science - Public Health
The Ohio State University
Some College (No Degree) - Political Science
John Carroll University