Courtney Thurmond
Cleveland,GA
Summary
Through the years of experience I have with my personal clients and the clients of the businesses I have worked with, I have excellent communication skills. As part of my daily tasks I became proficient in data entry and customer satisfaction. I make it my priority to leave every business encounter with a smile and a positive mark made on the client. I have the ability to pay close attention to detail and multi-task while performing various tasks. With my prior experience I make it a priority to meet deadlines in a timely manner, as well as, completing tasks correctly and accurately.
Overview
2
2
years of professional experience
Work History
Hair Stylist
Refuge Hair Salon
Dawsonville , Georgia
01.2016 - 02.2017
- Built strong and lasting relationships with clients through delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and orderly for clients.
- Educated clients about products and self-maintenance.
- Recorded notes for future reference about customer preferences and services delivered.
- Managed vendors who bought and sold various items through the salon.
- Monitored income through various computer programs.
Assistant/Receptionist
Universal Servo Group
Dawsonville , Georgia
01.2015 - 12.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Scheduled and confirmed appointments and meetings for senior management team.
Education
Master Cosmetologist Diploma - Cosmetology
Lanier Technical College
Oakwood, GA05.2014
High School Diploma -
Dawson County High School
Dawsonville, GA05.2010
Skills
- Presentations and Demonstrations
- Attention to Detail
- Information Updates
- Creative Thinking
- Customer Service
- Excellent Communication
- Multitasking and Organization
- Intuit QuickBooks
- Detailed Instruction
- Workflow Efficiency
- Task Prioritization
- Administrative Duties
- Customer Transactions
- Teamwork and Collaboration
- Transportation and Errands
- Data Entry and Database Software
- Positive Attitude and Energetic
- Correspondence and Office Documents
- Client Information Collection
Timeline
Hair Stylist
Refuge Hair Salon
01.2016 - 02.2017
Assistant/Receptionist
Universal Servo Group
01.2015 - 12.2015
Master Cosmetologist Diploma - Cosmetology
Lanier Technical College
High School Diploma -
Dawson County High School
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