Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Trevino

Humble,TX

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Office Manager

Deluxscapes
01.2023 - 08.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed detailed plans based on broad guidance and direction.
  • Generated reports to track employee time and attendance.

Shift Supervisor

Starbucks
09.2016 - 08.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Monitored food inventory and supplies to prevent waste.

Store Manager

Amille's
03.2014 - 08.2016
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

North Houston Early College High School
Houston, TX
05.2013

Skills

  • Scoping Components
  • Workflow Planning
  • Organizational Skills
  • Training and Development
  • Sorting and Labeling
  • Customer Relations
  • Database Maintenance

Timeline

Office Manager

Deluxscapes
01.2023 - 08.2023

Shift Supervisor

Starbucks
09.2016 - 08.2018

Store Manager

Amille's
03.2014 - 08.2016

High School Diploma -

North Houston Early College High School

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Courtney Trevino