Ride Operator
Schlitterbahn Waterpark New Braunfels
New Braunfels, TX
05.2018 - 07.2018
- Conducted emergency procedures when necessary in accordance with safety protocols.
- Collaborated with team members to ensure smooth operation of all attractions.
- Monitored guest behaviour while riding attractions.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Assisted with loading, unloading, and securing passengers on rides.
- Provided customer service to guests in a friendly manner.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Verified rider height requirements for each attraction prior to boarding.
- Resolved customer complaints in a professional manner.
- Ensured safety of guests by enforcing ride and park policies.
- Responded quickly in emergency situations following established protocols.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Operated ride control panels and monitored ride performance during operation.
- Managed queues and flow of guests, maintaining order and efficiency.
- Responded promptly to ride malfunctions, implementing emergency procedures when necessary.
- Provided physical assistance to visitors getting onto and off of rides.
