Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Villavasso

Pharmacist
New Orleans,LA

Summary

Accomplished pharmacist with experience ordering, organizing, storing and dispensing different medications and controlled drugs. Always pursuing ways to improve controls, reduce loss, improve processes and increase customer satisfaction.

Overview

36
36
years of professional experience
5
5
years of post-secondary education

Work History

Floater Pharmacist

Winn Dixie
New Orleans , LA
11.2011 - Current
  • Skilled in prescription data entry, medication review and product verification
  • Maintain and enhance current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications 
  • Maintain awareness of developments in pharmacy care and pursues best practices that would enhance performance and health outcomes through proper execution of standard operating procedures whilst up-to-date on state/ federal law and policy changes
  • Develop and maintain good relationships with the local medical community, including physicians, nurses, and other health care providers  I
  • Identify sales opportunities to ensure the growth and performance of the pharmacy
  • Skilled in medication therapy management services featured on the Outcomes platform
  • Former MTM Lead
  • Facilitate and administer various vaccinations
  • Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, and patient information privacy

Overnight Pharmacist

Walgreens
Rosenberg, TX
01.2006 - 11.2011
  • Maintained appropriate drug records and completed reports as necessary.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Interpreted prescription orders, dispensed medications, and counseled patients on drugs.

Pharmacy Manager

Walgreens
New Orleans, United States
06.2002 - 01.2006
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Supervised team of 5 front desk agents and helped to resolve issues arising during shifts.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Collaborated with store manager to maintain daily operations.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Developed policies and procedures for effective pharmacy management.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Staff Pharmacist

Walgreens
New Orleans, Louisiana
09.1990 - 01.2006
  • Captained pharmacy workflow of executing data entry, order fulfillment, prescription verification, and patient consultation
  • Managed inventory of all prescription medication inclusive of ordering, returning, and maintaining optimal days of supply levels
  • Reviewed, interpreted and accurately dispensed prescribed medications when necessitated by workload
  • Modeled and shared customer service best practices with all team members to deliver a distinctive and delightful customer experience
  • Developed strong relationships with most valuable customers by anticipating customer needs and proactively offering services.
  • Supported efforts on enhancing customer experience by increasing focus on healthcare services thereby promoting the shift of the pharmacy role from transactional to interpersonal

Pharmacy Intern

Walgreens
08.1987 - 09.1990
  • Served as lead of pharmacy support staff while enrolled as a full-time student
  • Learned to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations 
  • Developed skills in prescription data entry, order fulfillment, and patient consultation
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Assisted pharmacists in delivering patient care and services that were within the state scope of practice for pharmacy interns

Education

Bachelors of Pharmacy (RPH) -

Xavier University of Louisiana
New Orleans, LA
08.1985 - 08.1990

Skills

Data Management

undefined

Timeline

Floater Pharmacist

Winn Dixie
11.2011 - Current

Overnight Pharmacist

Walgreens
01.2006 - 11.2011

Pharmacy Manager

Walgreens
06.2002 - 01.2006

Staff Pharmacist

Walgreens
09.1990 - 01.2006

Pharmacy Intern

Walgreens
08.1987 - 09.1990

Bachelors of Pharmacy (RPH) -

Xavier University of Louisiana
08.1985 - 08.1990

Similar Profiles

CREATE PROFILE
Courtney VillavassoPharmacist