Courtney Waldron
Kearns,UT
Summary
- Employment with a company that will utilize my experience, training and skills with advancement within the company. I am a fast learner and would be an asset to your company.
- Highly organized and dedicated with a positive attitude.
- Ability to work on multiple assignments under pressure situations and consistently meet deadline schedules.
- Receive and carry out complicated instructions and tasks.
Overview
27
27
years of professional experience
Work History
Assistant
Marissa Fischer
10.2011 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication with orders and shipments.
- I manage her website and update posts to increase exposure to the business.
- I run errands and deliveries for the company.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Cashier/Cooking
Glenmoor Golf Course
08.1998 - 10.2011
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Customer Service
Skywest Airlines
01.2001 - 12.2007
- Provided exceptional customer service, addressing passenger concerns professionally and courteously.
- Boosted customer service scores, attentively addressing and resolving customer complaints.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
Associates of Science -
Salt Lake Community College
06.2006
High School Diploma -
Kearns High School
06.2000
Skills
- Internet Searches
- Word Programs
- Excel
- Customer Service
- Effective Communication
- Problem Solving
- Cash Handling
- Change Distribution
- Receipt Production
- Training
- Public Relations
- Work Under Pressure
- Telephone Skills
- Time Management
- Professionalism
- Career Development
- Customer Service Relations
- Fast learner
- Time management
- Problem-solving
Accomplishments
- Honor Roll Student
- Student of the Month Committee
- Mesa Club Vice President
- Student Body Officer
- Health Occupations Students of America/ Historian
- Advanced Medical Courses
Skills And Abilities
Extensive background in Internet Searches and Programs., Knowledge of Word Programs and Excel, Enjoy challenge of learning new programs., Answer inquiries and handle customer complaints promptly and efficiently., Communicate effectively with customers to meet different customer needs., Ability to aid the customers with any questions or needs pertinent to job issues., Able to refer customers to other agencies if their needs could not be handled by our Department., Good use of grammar and punctuation., Handled cash drawer always balancing at the end of the day., Able to distribute change accurately., Produced written receipt when required., Responsible training other employees on Policies and Procedures issued by the Department., Very good public relation skills., Work well under pressure maintaining a positive attitude., Worked with all levels of management., Good telephone skills., Ability to budget and manage time to become more effective and productive., Created a definition of personal success by focusing on self-esteem, professionalism and career development., Very contentious regarding time at work and limiting days off., Ten Years experience with superior customer service relations.
Hobbies and Interests
- Being outdoors; hiking, biking, and swimming. I enjoy being active.
- Crafts; sewing, scrapbooking, and making new projects.
- Reading
- Being around children
- Traveling
- Orchestrated in the establishment of play dates with my friends and their kids.
- Organizing
- Photography
Timeline
Assistant
Marissa Fischer
10.2011 - Current
Customer Service
Skywest Airlines
01.2001 - 12.2007
Cashier/Cooking
Glenmoor Golf Course
08.1998 - 10.2011
High School Diploma -
Kearns High School
Associates of Science -
Salt Lake Community College
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