Courtney Walker

Administrative Office Manager

Sycamore Creek Trucking

10.2021 - Current

Managed daily office operations, ensuring efficiency and productivity across departments.
Streamlined document management processes, improving accessibility and reducing retrieval time.
Coordinated scheduling for meetings and events, optimizing resource allocation and attendance.
Developed training materials for new employees, enhancing onboarding experience and knowledge retention.
Maintained accurate records of inventory and supplies, supporting budget management and procurement efforts.
Implemented office policies to enhance compliance with industry regulations and improve workflow efficiency.
Oversaw communications with vendors, fostering relationships that improved service delivery and cost-effectiveness.
Led initiatives for process improvements, contributing to overall operational excellence within the organization.
Created a welcoming office environment by maintaining clean, organized spaces for staff use.
Updated reports, managed accounts, and generated reports for company database.
Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
Assisted executive management with special projects as needed to support overall business objectives.
Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
Streamlined office processes by implementing efficient organizational systems and procedures.
Created new employee handbook, IT policies and disaster recovery procedures.
Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
Completed weekly payroll for 50 employees.
Organized and updated databases, records and other information resources.