Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Courtney Wallace

Courtney Wallace

Ripon,CA

Summary

Dynamic Social Media Manager with proven expertise at Mavericks Pizza, adept at crafting impactful strategies that enhance brand engagement. Recognized for strong organizational skills and a keen ability to analyze performance metrics, driving content innovation. Committed to fostering team collaboration and delivering exceptional results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Front of House Manager

Mavericks Pizza
Manteca, CA
01.2022 - Current
  • Processed customer transactions using point-of-sale systems efficiently.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed accurate order taking and timely delivery to guests.
  • Collaborated with kitchen staff to ensure smooth food preparation and service.

Social Media Manager

Mavericks Pizza
Manteca, CA
01.2022 - Current
  • Developed and executed social media strategies for brand awareness and engagement.
  • Monitored social media channels for trends and audience interactions daily.
  • Analyzed social media performance metrics to inform future content strategies.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Managed the daily operations of all assigned social media accounts.

Lead Service Specialist

Fitness19
Dublin, CA
05.2021 - 05.2022
  • Executed front desk operations, including member check-ins and greeting customers.
  • Conducted outreach to potential members, promoting tours and membership sign-ups.
  • Facilitated tours for inquiries while explaining gym pricing options.
  • Onboarded new customers, matching them with optimal membership plans.
  • Maintained cleanliness of gym equipment and common areas.
  • Encouraged members to invest in personal training services.

Cheerleading Coach

California Spirit Elite
Dublin, CA
03.2018 - 05.2022
  • Create lesson plans that push children to improve their tumbling and cheerleading skills.
  • Lead the preschool program through instruction for all participants.
  • Evaluate each tumbling class after completed to determine how to make each class better and more challenging for all participants.
  • Assist in resolving concerns, incidents, and complaints from participants, parents and/or legal guardians, and the general public.
  • Communicate effectively with staff and personnel to ensure quality programming and participants experiences.
  • Anticipate potential risks of injury, take measures to remove them, and in the event of injury, have the ability to implement emergency medical procedures.

Sales floors associate

Savers
Dublin, CA
07.2020 - 01.2021
  • Check customers out and bag their merchandise.
  • Roll racks of merchandise onto the floor.
  • Answer questions from customers regarding where certain things are located.
  • Encourage everyone to sign up for the loyalty program.
  • Clean areas of the store.
  • Maintain neat racks of clothing by checking the organization hourly.

Education

High School -

California High School
San Ramon, CA
01.2021

Some College (No Degree) - Nursing

Modesto Junior College
Modesto, CA

Skills

  • Organizational skills
  • Team collaboration
  • Dependability
  • Integrity
  • Punctuality
  • Flexibility
  • Social media strategy

Awards

  • Team Leader Award, California Spirit Elite:
  • 2019
  • 2020
  • 2021
  • 2022

Timeline

Front of House Manager

Mavericks Pizza
01.2022 - Current

Social Media Manager

Mavericks Pizza
01.2022 - Current

Lead Service Specialist

Fitness19
05.2021 - 05.2022

Sales floors associate

Savers
07.2020 - 01.2021

Cheerleading Coach

California Spirit Elite
03.2018 - 05.2022

High School -

California High School

Some College (No Degree) - Nursing

Modesto Junior College

Similar Profiles

CREATE PROFILE