Courtney Walters

• Supported classroom activities, tutoring, and reviewing work.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Tutored struggling students individually and in small groups to reinforce learning concepts.
• Completed daily reports on attendance and disciplinary performance.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Worked with teacher to optimize learning plans based on student test grades and evaluations.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Maintained safety and security by overseeing students in recess environments.
• Developed materials for classroom teachers to support instruction, lab work or in-class activities.
• Copied, organized and distributed classroom assignments or other paperwork.
• Mentored and tutored individual students needing additional help.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
• Encouraged small groups to discuss topics and explore concepts through hands-on activities.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Conducted performance evaluations and provided constructive feedback to employees.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Defined clear targets and objectives and communicated to other team members.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established team priorities, maintained schedules and monitored performance.

I have my CDA certificate and Food Handlers.