Courtney Ward
Milwaukee,WI
Summary
Motivated professional with a proven ability to deliver exceptional service in a fast-paced environment, leveraging strong communication and problem-solving skills to enhance customer satisfaction. Recognized for maintaining a positive and welcoming dining experience, consistently exceeding guest expectations while committed to fostering a collaborative team atmosphere and ensuring operational efficiency and quality service.
Overview
6
6
years of professional experience
Work History
Ashley BBQ
Milwaukee, WI
01.2026 - Current
- Prepare food for customer orders, including specialty burgers, fish, rib tips, cheesesteak sandwiches, and side dishes
- Work opening and closing shifts
- Ensure the restaurant is stocked with needed supplies such as plates, utensils, foil, sauce, bags and beverages
Moms House of BBQ
Milwaukee, WI
02.2024 - 12.2025
- Overseen daily operations as the manager and main cook
- Checked the freezer and refrigerator temperatures at the beginning of each day to ensure they were at a safe level of coldness
- Prepared food for customer orders, including ribs/rib tips, pork shoulders, burgers, sandwiches, fries and more
- Maintained the pit/grill, fryer and stove by regularly removing waste and sanitizing them after each day
Red Zone Grill Down
Jackson, MS
08.2020 - 01.2024
- Collaborated with other cooks in the kitchen to plan menu items for contracted business
- Help the head chef develop menus for seasonal events, like Thanksgiving, Christmas, and food drives
- Ensure that the kitchen remains sanitized and free of waste and clutter after each meal service
- Help load the delivery vehicle to transport meals
Education
High School Diploma -
Bailey Magnet
06-2000
Skills
- Proven leadership abilities
- Effective problem resolution
- Approachable demeanor
- Strong organizational abilities
- Adaptable learner
- Safe food handling
Timeline
Ashley BBQ
01.2026 - Current
Moms House of BBQ
02.2024 - 12.2025
Red Zone Grill Down
08.2020 - 01.2024
High School Diploma -
Bailey Magnet
Communication
Excellent communication skills and ability to work in complex areas with diverse individuals.
Leadership
Managed 3 employees and overseen day to day operations and handled payroll