Overview
Work History
Education
Skills
Certification
Custom
References
Timeline
Generic

Courtney West

Saint Augustine,FL

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Assistant

UF Health Deerwood Park
Jacksonville, FL
03.2024 - Current
  • Worked primarily in endocrinology.
  • Handled durable medical equipment to include downloading data, creating reports and uploading to patient's charts
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Administered injections, medications and treatments as directed by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Incorporated outside records into charts and EHR.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Worked one-on-one with the provider to handle their administrative work.
  • Complete prior authorizations for medications.
  • Float to other specialties to provide support.

Executive Assistant

Martineau and Associates
Ponte Vedra, FL
01.2012 - 01.2023
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Monitored incoming emails and responded accordingly in a timely manner.

Education

Associate of Arts - Liberal Arts and General Studies

William Peace University
Raleigh, NC

Bachelor of Science - Child Development

Meredith College
Raleigh, NC

Medical Assisting Certification -

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Able to perform EKG's/Holter monitor
  • Able to prepare surgical supplies
  • Injections
  • Anatomy and physiology mindfulness
  • Competent in medical terminology
  • CPR certified (certification expires 1/25)
  • Instrument sterilization and wrapping
  • Proven customer service skills
  • Responsible bookkeeper
  • Mail Management
  • Invoice Processing
  • Administrative Support
  • Information Confidentiality
  • scheduling and purchasing
  • Skilled in filing charts
  • Skilled in taking vital signs
  • Sound oral and written communication
  • Comfortable speaking on the phone
  • Urinalysis and Phlebotomy

Certification

  • CPR Certification. American Red Cross Expires 1/27

Registered Medical Assistant certification

American Allied Health Associates

Expires February 2026

Custom

Medical Assisting Externship-200 hours

UF Health Family and Pediatrics-Nocatee

  • Triaging patients and prioritizing care
  • Assisted patients with the check in and check out process
  • Performed venipuncture
  • Performed point of care testing
  • performed EKGs
  • Stocking Exam rooms/inventory

References

References available upon request.

Timeline

Medical Assistant

UF Health Deerwood Park
03.2024 - Current

Executive Assistant

Martineau and Associates
01.2012 - 01.2023

Associate of Arts - Liberal Arts and General Studies

William Peace University

Bachelor of Science - Child Development

Meredith College

Medical Assisting Certification -

Florida State College At Jacksonville
  • CPR Certification. American Red Cross Expires 1/27

Registered Medical Assistant certification

American Allied Health Associates

Expires February 2026

Courtney West