Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Timeline
CustomerServiceRepresentative
Courtney White

Courtney White

Goldsboro,NC

Summary

Highly efficient professional experienced in thriving in fast-paced and demanding work settings. Seeking new opportunities to expand skill set and continuously learn and adapt. Possessing the ability to quickly grasp and apply new knowledge with precision and effectiveness. Committed to delivering results and well-equipped to excel in challenging environments to contribute to the success of any organization.

Overview

11
11
years of professional experience

Work History

Associate

Walmart
11.2024 - Current
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.

Police Officer

Ministry of National Security
10.2016 - 11.2024
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Answered emergency calls for help from citizens and business owners.
  • Conducted preliminary investigations at scenes of major crimes.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Apprehended offenders and conducted interviews and interrogations.

Data Entry Processor

Atlas Armoured Ltd
03.2016 - 10.2016
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Identified data entry errors and reported to necessary departments.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.
  • Sorted documents and maintained organized filing process.

Construction Worker

Telfie Construction Company Ltd
01.2015 - 05.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Casual Worker

Jamaica Energy Partners
12.2013 - 02.2014
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Worked fast to complete tasks and meet daily deadlines.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Reported defective products or machinery to supervisor.
  • Learned all required tasks quickly to maximize performance.

Education

Information Technology

Sophia

Mechanical Maintenance Engineer - Level 2 pending

Heart NSTA Trust
04.2025

Data Entry Operations - Certificate Level 2

Heart NSTA Trust
01.2023

Hospitality Management Studies - Hotel Operations (Certificate)

Alison
01.2021

Basic Training - Certificate

National Police College of Jamaica (NPCJ)
01.2017

City and Guilds - Mathematics (Merit), English Language (Pass)

Institute Of International Recognized Qualification (IIRQ)
01.2015

Customer Service - Certificate

Institute Of Workforce Education and Development (I.W.E.D)
12.2013

High School Diploma - English A (Three), Principles of Accounts (Three), Integrated Science (Three), Caribbean History (Three), Physical Education (One)

Tivoli Gardens High School
01.2013

Skills

  • Preparing reports
  • Creative problem solving
  • Workplace safety
  • Courteous and professional
  • Service assistance
  • Record and file management
  • Basic accounting
  • Data entry
  • Adaptability and flexibility
  • Computer skills
  • Attention to detail

Extra-Curricular Activities

Football/Soccer, Tivoli Gardens High School, 01/01/09, 12/31/10 Field Hockey, Tivoli Gardens High School, 01/01/07, 12/31/10

Timeline

Associate

Walmart
11.2024 - Current

Police Officer

Ministry of National Security
10.2016 - 11.2024

Data Entry Processor

Atlas Armoured Ltd
03.2016 - 10.2016

Construction Worker

Telfie Construction Company Ltd
01.2015 - 05.2016

Casual Worker

Jamaica Energy Partners
12.2013 - 02.2014

Mechanical Maintenance Engineer - Level 2 pending

Heart NSTA Trust

Data Entry Operations - Certificate Level 2

Heart NSTA Trust

Hospitality Management Studies - Hotel Operations (Certificate)

Alison

Basic Training - Certificate

National Police College of Jamaica (NPCJ)

City and Guilds - Mathematics (Merit), English Language (Pass)

Institute Of International Recognized Qualification (IIRQ)

Customer Service - Certificate

Institute Of Workforce Education and Development (I.W.E.D)

High School Diploma - English A (Three), Principles of Accounts (Three), Integrated Science (Three), Caribbean History (Three), Physical Education (One)

Tivoli Gardens High School

Information Technology

Sophia

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