Courtney Wiser

Formulated recruitment strategies for clinical roles to attract top talent in healthcare environments.

Collaborated with hiring managers to define staffing needs and role specifications.

Screened resumes and conducted interviews to assess candidate qualifications thoroughly.

Managed applicant tracking system to improve candidate management efficiency.

Engaged local medical communities to source potential candidates effectively.

Coordinated onboarding processes for newly hired clinical staff to ensure smooth transitions.

Maintained compliance with healthcare recruitment regulations and standards throughout processes.

Provided training and support to junior recruiters on effective recruitment practices.

Managed recurring HR processes such as daily management of Bullhorn systems verification of licensure's, Onboarding and compliance.Displayed and distributed marketing and advertising materials and participated in educational presentations for general recruitment purposes.

Conducted interviews to ensure solid cultural alignment between client and candidate.

Reduced process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.

Developed processes and metrics that supported achievement of organization's business goals.

Strengthened traceability by developing organization systems for records, reports and agendas.

Optimized recruitment efficiency and retained top talent by implementing new recruiting program.

Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.

Managed recurring HR processes such as daily management of Paycom and Workday ATS systems, verification of licensure's, Onboarding and compliance.

Strengthened traceability by developing organization systems for records, reports and agendas.

Liaised with HR management to devise and update policies based on changing industry and social trends.

Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.

Supported executive decision-making by reporting on metrics and recommending actionable improvements.

Fostered productivity by coordinating itinerary and scheduling appointments.

Provided insight regarding job duties to optimize productivity.

Responsible for recruiting: Clinical Liaisons(LPN, BSW, LMSW, Case Managers), Pharmacy Technicians, Pharmacists, Patient Retention Specialists, Senior Data Analysis professionals, Senior Development IT professionals.

Time to fill open orders: 97% less than 30 days.

Implemented interviewing process that reduced cost by $50K+ annually.

Recruitment for:

SWAT and Hospice Teams: SWAT Team, an Elite consulting and Recruitment Team. Placing Registered Nurses, Licensed Practical Nurses, Physical Therapists, Licensed Medical Social Workers, Occupational Therapists, Certified Nursing Assistants, Directors of Operations, Physical Therapy Assistants. Extremely hard to fill, aged positions, collaborated with Hiring Managers and Area Vice Presidents across the United States. Responsible for sourcing candidates through Indeed, LinkedIn, LinkedIn with Recruiter Lite, all Chrome extensions (especially prophet and Adapt), Discoverly, Facebook and Facebook Search, Google Images, utilizing sourcing Boolean strings, Twitter, Instagram, Taleo ATS system.

February 2019, selected to join the Hospice Recruitment Team as a Clinical Hospice Recruiter. Management of pipeline, responsible for vetting all candidates, building their profiles with appropriate credentials then sending them to Directors and Clinical Managers. Extended offer letters and directed on boarding. Initiating all background processes (work history, drug screening and references) ensuring the credentialing process runs smoothly. Responsible for the management of a full desk.

Leading Recruitment for

117 Clinics in: Cincinnati and North KY, Louisville and Lexington, Indianapolis, Memphis, North MS, Nashville, Knoxville. Responsibilities include: Recruiting Family Nurse Practitioners, Physician Assistants, RNs, LPNs, and Patient Care Technicians to be placed in Convenient Care Clinics. Sourcing candidates through Indeed, Facebook, Glassdoor, LinkedIn. Assist with obtaining collaborating physicians, sourcing potential CPs that are required for Convenient Care models. Management of pipeline, responsible for sending all candidates to Field Leadership. Extended offer letters and directed on boarding. Initiating all background processes (work history, drug screening and references) ensuring the credentialing process runs smoothly. Responsible for the development and consistent upkeep of retention and turn over numbers. Attending several conferences per year, conferences include: The AANP, the NCNP and the PA conference. Attend meetings and collaborate with Special Teams Leadership Members to re-vamp and execute projects.

• Staffing Coordinator for 35 Private Duty cases, 15 of the 35 cases were 24/7 pediatric cases.
• Monthly revenue for cases managed over $200,000.
  
• Placed RNs, LPNs, Certified Nurse Assistants to each specific household with specific needs.
• Worked closely with families of long term care patients to place nurses with the appropriate skill set and professionalism.
• To ensure all cases were managed with excellence, took multiple shifts of on call every week. 
• Worked closely with Case Managers of facilities and contracted MCOs. Maintained close, professional relationships with all Case Managers.
• Maintained daily communication with field RNs and LPNs.

• Led four staffing coordinators, managed all existing and new patients, held daily staffing meetings, ensured staffing coordinators were executing all cases with stellar customer service.
• Answered all client complaints in a timely and efficient manner. 
• Managed all authorizations from providers.
• Maintained close relationships with facilities and Case Managers.
• Recruitment of RNs, LPNs and handled all HR related aspects. Licenses, I9s, W4s, TB skin tests, CPR certifications.
  

• Recruitment of RNs, LPNs, and Certified Nursing Assistants for a book of over 30 private duty cases.
• Maintaining high call volume for all private duty cases.
• Maintaining all productivity reports.
• Responsible for all payroll for private duty cases, and missed visit reporting.
• Maintaining all schedules for book of clients.

• Creating and maintaining excel spreadsheets for Leadership Team.
• Maintain high call volumes from all field staff.
• Daily correspondence with all area Loan Officers.
• Maintaining all office supplies and orders for office, over $20,000 in orders for the office and Loan Officers.
• Coordinating all in coming and out going correspondence from corporate.