Courtney Woodall
Bradenton,FL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Seasoned Job Title highly effective at achieving personal quotas while contributing to team success through training and mentoring of junior associates. Talent for developing unique personal strengths in individuals. Results-focused Automotive Sales Consultant adept at selling vehicles of all types to customers from all backgrounds. Proficient in leveraging current market, customer and social media trends to capitalize on sales opportunities. Persuasive communicator and creative problem-solver.
Overview
10
10
years of professional experience
Work History
Used Car Salesperson
Target Auto Brokers
10.2021 - 02.2023
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Outlined sales, warranty and service procedures.
- Maintained compliance with all service, quality, and regulatory standards.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Drove team revenue totals by bringing in top sales numbers.
- Supported loss prevention goals by monitoring shopper behavior.
- Helped build sales team for new location by training and mentoring all members.
- Increased business Number% in Timeframe.
House Cleaner
Kimmi Cleaning
02.2020 - 09.2021
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Adhered to professional house cleaning checklist.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Waxed and polished wood floors and other woodwork.
- Verified cleanliness and organization of storage areas and carts.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Kept building entryway glass clean and polished for professional presentation.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Documented and reported necessary facility and building repairs observed.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded to requests from patrons for linens and toiletries.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Categorized laundry received by clients based on fabric type.
Owner/ House Cleaner
Plants Unlimited 2 INC.
10.2012 - 01.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Devised processes to boost long-term business success and increase profit levels.
- Trained and developed team members to build human capital.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Adhered to professional house cleaning checklist.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Waxed and polished wood floors and other woodwork.
- Verified cleanliness and organization of storage areas and carts.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Kept building entryway glass clean and polished for professional presentation.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Documented and reported necessary facility and building repairs observed.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded to requests from patrons for linens and toiletries.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Categorized laundry received by clients based on fabric type.
Education
Graduate -
Palmetto High School
Palmetto, FL08.1998
Skills
- Customer Service and Assistance
- Persuasive Communication Style
- Registration Procedures
- Loyalty Programs
- Technical Management
- Special Assignments
- Registration Paperwork
- Aftermarket Products
- Special Requests
- Test Drives
- Staff Training
- Appointment Scheduling
- Leasing Options
- Pre-Owned Vehicles
- Brand Loyalty
- Team Collaboration
- Event Networking
- Delivering Vehicles
- Data Analysis
- Car Brand Expertise
- Financing Options
- Market Understanding
- Sales Promotion
- Closing Sales
- Customer Service
- Schedule Management
- Make and Model Knowledge
- Product Demonstration
- Trend Research
- Upselling and Quota Achievement
- Telephone Etiquette
- Sales Contracts
- Financial Transactions
- Used Cars Familiarity
- Showroom Maintenance
- Negotiation Strengths
- Vehicle Preparation
- Price Negotiation
- Purchase Packaging
- Issue Refunds
- Sales Records Management
- Performance Goals
- Trade-In Quotes
- Retail Metrics and Goals
- Adaptable and Flexible
- Safety and Cleanliness Standards
- Merchandising and Display
- Credit and Debt Card Processing
- Meeting Sales Goals
- Merchandise Receiving and Handling
- Operational Efficiency
- Store Policies and Procedures
- Engaging with Diverse Customers
- Ability to Lift 40 Pounds
- Monitor Security
- Providing Feedback
- Available Nights, Weekends and Holidays
- Building Customer Loyalty
- Speech Clarity
- Client Needs Assessment
- Register Opening and Closing
- Operate Cash Register
- Positive Customer Engagement
- Service Contracts
- Computer Proficiency and Microsoft Office
- Item Ticketing and Pricing
- Flexible Hours
- Excellent Written and Verbal Communication
- Security Practices
- Information Updates
- Energy and Physical Stamina
- Returns and Exchanges
- Delivery Arrangements
- Merchandise Financing
- Exceeding Customer Expectations
- Professional Relationships
- Store Organization
- Merchandise Recommendations
- Strong Communication and Interpersonal Skills
- Purchasing
- Goal-Driven
Timeline
Used Car Salesperson
Target Auto Brokers
10.2021 - 02.2023
House Cleaner
Kimmi Cleaning
02.2020 - 09.2021
Owner/ House Cleaner
Plants Unlimited 2 INC.
10.2012 - 01.2021
Graduate -
Palmetto High School
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