Courtney Lukner
Sedro-Woolley,WA
Summary
Responsible and reliable employee with the experience, and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and maintaining sterile environments. Offering five years of military experience, as well as expertise in team cohesiveness, time management, and exceptional patient care. Proven success managing emergent situations and utilizing critical thinking to manage unexpected conditions. Accomplished in leading a team, and working under any condition to ensure the job is done with care, and absolute competency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant, and Sterilization Technician
Matthew Gifford, DDS / Woodland Family Dental
03.2023 - Current
- Assisted dentists, hygienists, and other personnel by preparing and handing appropriate tools and supplies needed for all chairside procedures to include: Restorations/fillings, crown/bridge preparation, simple and surgical extractions, polishing, flossing and giving hygiene tools to all patients, taking alginate and PVS impressions, and creating stone models in the lab.
- Successfully learned the preferred practices, and preferences for five different Doctors during the sale of the practice keeping the schedule running smooth on a daily basis.
- Captured patient X-rays and images following strict patient protection rules, for review by dentist.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Entered patient data into computer system and paper charting, adhering to strict HIPAA privacy laws and maintaining high level of accuracy.
- Cleaned and sterilized dental instruments and equipment, straightened treatment rooms, and restocked supplies to prep for next patient maintaining health and safety practices.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Barista
Cruisin Coffee
06.2022 - 03.2023
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Sales Associate
Skagit Arms
08.2021 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Proficiently ran background checks through National Instant Criminal Background Check System (NICS), and State background check Forms.
Hospital Corpsman
US Navy
08.2019 - 07.2021
- Provided leadership, delegation and exceptional medical service in high-pressure situations in the Organ Transplant Department directly supervising four staff members.
- Maintained health records for over 200 patients by corresponding with facilities across the US for patient information.
- Administered medical care for range of post-transplant concerns to include suture removal, staple removal, wound care and blood draws.
- Maintained operational organization by ensuring equipment functionality, employee medical training, and maintaining inventory while managing an annual budget of $885,000.
- Awarded Joint Service Achievement Medal for the process improvements implemented to list 10 additional patients on the kidney transplant list, and maintaining 100% departmental respiratory testing and record compliance.
Hospital Corpsman
US Navy
02.2017 - 06.2019
- Facilitated activities of daily living, including personal hygiene management, feeding, and ambulation.
- Upheld HIPAA compliance, and privacy of all patient records.
- Complied with all hospital-specific guidelines and performed hands-on nursing care to patients under RN supervision leading to zero findings in Joint Commission Inspection.
- Directly supervised 31 staff members in their daily activities ensuring team cohesiveness, and 100% patient satisfaction.
- Managed annual budget of $138,000, and trained 30 staff members on medical supply replenishment resulting in no delays to patient care.
- Awarded Navy and Marine Corps Achievement medal for identifying missing critical equipment in the pediatric cardiac emergency cart, resulting in a Hospital wide process improvement that increased life-saving capability across the board.
Education
No Degree - AAS Multimedia Web Design
Skagit Valley College
Mount Vernon, WA2023
High School Diploma -
Sedro Woolley Senior High School
Sedro-Woolley, WA06.2016
Skills
- Teamwork
- Organization
- Self Starter
- Attention to Detail
- Calm Under Stress
- Time Management
- Multitasking and Prioritization
- Consistent Follow Through
- Willingness to Learn
- Strong Communication and Interpersonal Skills
- Exceeding Patient Expectations
- Safety and Cleanliness Standards
Certification
- Certified in BLS (Basic Life Support)
Expiration: 05/2025
- Apprenticeship in the Nurse Assistant Program
Timeline
Dental Assistant, and Sterilization Technician
Matthew Gifford, DDS / Woodland Family Dental
03.2023 - Current
Barista
Cruisin Coffee
06.2022 - 03.2023
Sales Associate
Skagit Arms
08.2021 - 09.2022
Hospital Corpsman
US Navy
08.2019 - 07.2021
Hospital Corpsman
US Navy
02.2017 - 06.2019
No Degree - AAS Multimedia Web Design
Skagit Valley College
High School Diploma -
Sedro Woolley Senior High School
- Certified in BLS (Basic Life Support)
Expiration: 05/2025
- Apprenticeship in the Nurse Assistant Program
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