COURTNEY WRIGHT
Pensacola
Summary
Dedicated and personable professional with a strong work ethic, seeking a stable and fulfilling position. Proven expertise as a business owner and administrator, specializing in scheduling, client services, and enhancing client satisfaction. Exceptional multitasking abilities and a quick learning aptitude, complemented by strong interpersonal skills that foster positive relationships. Committed to delivering outstanding results in any environment while maintaining a focus on teamwork and collaboration.
Overview
11
11
years of professional experience
Work History
Manager
Sport Clips
05.2025 - 10.2025
- Oversaw daily salon operations, ensuring high standards of customer service and satisfaction.
- Managed staff schedules, optimizing workflow and resource allocation for peak efficiency.
- Implemented inventory management systems, reducing waste and improving product availability.
- Analyzed client feedback to drive service improvements and foster strong client relationships.
- Led performance evaluations, providing constructive feedback to support employee development.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Evaluated stylist performances through regular feedback sessions and implemented strategies for improvement when necessary.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Conducted regular meetings with employees to assess progress toward goals and address any areas needing improvement or further development.
Self Employed Cosmetologist
Basis Salon
10.2024 - 05.2025
- Delivered exceptional hair cutting, coloring, and styling services to diverse clientele.
- Provided consultations to assess client needs and recommend appropriate treatments.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Developed personalized hair care plans to enhance client satisfaction and loyalty.
Cosmetologist
Hair + Co
11.2023 - 10.2024
Cosmetologist/Assistant Manager
Fantastic Sam’s
07.2022 - 11.2023
Cosmetologist
Hair + Co
02.2022 - 07.2023
Salon Owner/Operator
Antidote
07.2020 - 02.2022
Self-employed Cosmetologist
Bombshell
05.2018 - 07.2020
Cosmetologist
Beso
02.2017 - 04.2018
Cosmetologist
Floyds Barber Shop
01.2016 - 01.2017
Cosmetologist
Scruples
08.2014 - 01.2016
Education
Cosmetology Certificate -
Empire Beauty School
Denver, CO01.2012
High School Diploma - undefined
Valley High School
Gilcrest, CO05.2008
Skills
- Efficient schedule management
- Customer service advocate
- Client service professional
- Employee relations specialist
- Salon management
- Customer service
- Staff scheduling
- Inventory control
Timeline
Manager
Sport Clips
05.2025 - 10.2025
Self Employed Cosmetologist
Basis Salon
10.2024 - 05.2025
Cosmetologist
Hair + Co
11.2023 - 10.2024
Cosmetologist/Assistant Manager
Fantastic Sam’s
07.2022 - 11.2023
Cosmetologist
Hair + Co
02.2022 - 07.2023
Salon Owner/Operator
Antidote
07.2020 - 02.2022
Self-employed Cosmetologist
Bombshell
05.2018 - 07.2020
Cosmetologist
Beso
02.2017 - 04.2018
Cosmetologist
Floyds Barber Shop
01.2016 - 01.2017
Cosmetologist
Scruples
08.2014 - 01.2016
High School Diploma - undefined
Valley High School
Cosmetology Certificate -
Empire Beauty School