Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Young

Midlothian,VA

Summary

Accomplished LPN at Bon Secours, adept in vital signs monitoring and fostering patient trust. Demonstrated excellence in HIPAA compliance and clinical documentation, enhancing patient care and operational efficiency. Proven ability to manage critical tasks, achieving significant improvements in patient satisfaction and care standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

LPN

Bon Secours
10.2018 - Current
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.

Patient Service Representative

Bon Secours
06.2013 - 09.2018
  • Verified insurance eligibility and coverage for patients.
  • Used Athena to schedule appointments.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Took copayments and compiled daily financial records.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Education

No Degree - Practical Nursing

Chesterfield Technical Center
Chesterfield, VA
06.2018

High School Diploma -

Midlothian High School
Midlothian, VA
06.2009

Skills

  • Vital signs monitoring
  • Pediatric Care
  • Specimen Collection
  • HIPAA Compliance
  • Clinical Documentation
  • Patient Care
  • Immunization Administration
  • Family Communication

Timeline

LPN

Bon Secours
10.2018 - Current

Patient Service Representative

Bon Secours
06.2013 - 09.2018

No Degree - Practical Nursing

Chesterfield Technical Center

High School Diploma -

Midlothian High School

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Courtney Young