Courtney Zehnder
aurora,CO
Summary
Adept Dental Assistant with a proven track record at Randall S. Wise D.D.S, enhancing dentist efficiency and patient satisfaction through expert chairside assistance and meticulous sterilization techniques. Excelled in a multifaceted role at Creekside Dental Care, demonstrating exceptional professionalism and team collaboration. Skilled in dental radiography and infection control proficiency, significantly contributing to a safe and efficient work environment.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Randall S. Wise D.D.S
07.2004 - 08.2008
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Receptionist
Creekside Dental Care
02.2003 - 08.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Shift/Deli Manager
Wild Oats Market
02.2001 - 08.2003
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Receptionist
Xenon International School of Hair Design I
01.1999 - 01.2001
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Overland High School
Aurora, CO06.1994
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Sterilization techniques
- X-Ray Processing
- Treatment room setup
- Professionalism and Etiquette
- Dental terminology knowledge
- HIPAA Compliance Understanding
- Team Collaboration
- Patient Scheduling
- OSHA Regulations Knowledge
- Infection control proficiency
Timeline
Dental Assistant
Randall S. Wise D.D.S
07.2004 - 08.2008
Receptionist
Creekside Dental Care
02.2003 - 08.2003
Shift/Deli Manager
Wild Oats Market
02.2001 - 08.2003
Receptionist
Xenon International School of Hair Design I
01.1999 - 01.2001
High School Diploma -
Overland High School
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